Government of Jersey - Transform Programme Tender - 76357310

The STATES OF JERSEY has issued a Tender notice for the procurement of a Government of Jersey - Transform Programme - Software Solution Procurement Goj/2022/980 in the Jersey. This Tender notice was published on 20 Dec 2022 and is scheduled to close on 20 Jan 2023, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 76357310, while the tender notice number is DN639929 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Jersey

Summary: Government of Jersey - Transform Programme - Software Solution Procurement Goj/2022/980

Deadline: 20 Jan 2023

Posting Date: 20 Dec 2022

Other Information

Notice Type: Tender

TOT Ref.No.: 76357310

Document Ref. No.: DN639929

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

43230000 - Scraper machines

Purchaser's Detail

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Tender Details

Government Of Jersey - Transform Programme - Software Solution Procurement Goj/2022/980
All interested parties must respond to the pre-qualification questionnaire (PQQ), published in parallel to this advert by the closing time and date of 12:00 on 20th January 2023. Procurement of an IT solution (s) or solutions that enable the Transform programme's objectives to ensure Customer and Local Services (CLS) can deliver it's mission of ‘making it easy for customers- through modernisation of its services and systems.A government services software solution is required to enable a customer self-service portal and back-end staff administration capability to include but not limited to Case Management, Workflow Management, Customer Relationship Management, Dynamic e-forms management, configurable rules engine, payments and finance management, customer analytics etc. See PQQ for full list of solution capabilities. Our customer strategy aims to deliver ACE+ customer services and experiences; Accessible, Consistent, Easy to use and Think Ahead. The programme-s activities include the redesign of services and associated business change, along with defining and procuring the technical solution(s) that will replace current legacy systems and deliver more integrated, customer focused systems and processes that can be developed and supported for the next 5 -15 years.
Region(s) of supply :United Kingdom
Estimated value :N/A
Categories :43230000 - Software...

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