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STATES OF JERSEY has floated a tender for Government of Jersey - Transform Programme - Software Solution Procurement Goj/2022/980. The project location is Jersey and the tender is closing on 20 Jan 2023. The tender notice number is DN639929, while the TOT Ref Number is 76357310. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Jersey
Summary : Government of Jersey - Transform Programme - Software Solution Procurement Goj/2022/980
Deadline : 20 Jan 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 76357310
Document Ref. No. : DN639929
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Government Of Jersey - Transform Programme - Software Solution Procurement Goj/2022/980
All interested parties must respond to the pre-qualification questionnaire (PQQ), published in parallel to this advert by the closing time and date of 12:00 on 20th January 2023. Procurement of an IT solution (s) or solutions that enable the Transform programme's objectives to ensure Customer and Local Services (CLS) can deliver it's mission of ‘making it easy for customers- through modernisation of its services and systems.A government services software solution is required to enable a customer self-service portal and back-end staff administration capability to include but not limited to Case Management, Workflow Management, Customer Relationship Management, Dynamic e-forms management, configurable rules engine, payments and finance management, customer analytics etc. See PQQ for full list of solution capabilities. Our customer strategy aims to deliver ACE+ customer services and experiences; Accessible, Consistent, Easy to use and Think Ahead. The programme-s activities include the redesign of services and associated business change, along with defining and procuring the technical solution(s) that will replace current legacy systems and deliver more integrated, customer focused systems and processes that can be developed and supported for the next 5 -15 years.
Region(s) of supply :United Kingdom
Estimated value :N/A
Categories :43230000 - Software...
Documents
Procurement Documents for Jersey
Access a comprehensive library of standard procurement documents specific to Jersey. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Jersey
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