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The ENABLE has issued a Tender notice for the procurement of a Government Contract for Services Related to an Application for the Management of Support and Help Desk Services to Users (Esm) in the Belgium. This Tender notice was published on 10 Sep 2025 and is scheduled to close on 13 Oct 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 126008912, while the tender notice number is 591492-2025 and Registering on the platform.
Procurement Summary
Country: Belgium
Summary: Government Contract for Services Related to an Application for the Management of Support and Help Desk Services to Users (Esm)
Deadline: 13 Oct 2025
Posting Date: 10 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 126008912
Document Ref. No.: 591492-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Enabel has been using an ESM solution for several years: Enterprise Service Management. of IT Service Management in other areas of a company or organization to improve performance, efficiency and services. It Is that what works well in IT Service Management (ITSM) is applied throughout the company. (ITSM) principles to make better services possible for business teams such as Human Resources (HR), Legal, Facilities, Marketing and Finance. Software For user support and help desk management, software with which requests can be registered can be followed, the activity of the support and the help desk can be followed and various support services can be provided to the users: incident management, submitting various requests via specific Forms, access to the solutions bank, SLA management, etc. Setting up a support and help desk service for users is not exclusively reserved for an IT department and computer-related domains. dedicated to a certain domain (HR or finance) or to a specific application.
Enterprise Service Management. van of ...
Document Type: Contract Notice
An application for the management of support and help desk services to users (ESM)
2025-09-10
Submission Date: 2025-10-13
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Procurement Documents for Belgium
Access a comprehensive library of standard procurement documents specific to Belgium. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Belgium
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