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The MINISTRY OF GENERAL AFFAIRS has issued a Tender notice for the procurement of a Government Contact Function 1400 in the Netherlands. This Tender notice was published on 08 Jun 2026 and is scheduled to close on 08 Sep 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 142828913, while the tender notice number is 201865001.024.003 and Registering on the platform.
Procurement Summary
Country: Netherlands
Summary: Government Contact Function 1400
Deadline: 08 Sep 2026
Posting Date: 08 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 142828913
Document Ref. No.: 201865001.024.003
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79512000 - Call centrePurchaser's Detail
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Login to see detailsTender Details
Government contact function 1400 Description: Public and Communications Service (DPC) is looking for a Contractor to perform the contact function via the public information number 1400 and the associated digital channels. Main assignment (CPV code):79512000-6 Telephone information center Additional assignment(s) (CPV code):64200000-8 Telecommunications services79510000-2 Telephone answering services
Legal Framework: Procurement Act 2012 Command Type: Services Procedure: Public Main mission (CPV code): 79512000-6 Telephone information centre Additional contract(s) (CPV code): 64200000-8 Telecommunications services79510000-2 Telephone answering services Place of Performance NUTS code: Agglomeration The Hague (NL361) Tendered Reference Number: 591637
Documents
Bijlage-2--Antwoord-op-het-Subgunningscriterium-Kwaliteit-1.0-.docx
Bijlage-B--concept-Overeenkomst-1.0-.pdf
Bijlage-H--Geheimhoudingsverklaring-1.0-.pdf
Bijlage-G--Verantwoordingsformulier-social-return-2.0.pdf
Bijlage-F--Marktconsultatieverslag-Vraagbeantwoording-DPC.pdf
Bijlage-E--Service-Level-Agreement-SLA-1.0-.pdf
Bijlage-D--Concept-Wachtkamerovereenkomst-1.0-.pdf
Bijlage-C--Concept-Verwerkersovereenkomst-1.0-.pdf
Bijlage-A--Programma-van-Eisen-1.0-.pdf
Bijlage-4--Referentieverklaring-1.0-.docx
Bijlage-3--Prijsopgavenformulier-1.0-.xlsx
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Procurement Documents for Netherlands
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