Procurement Summary
Country : USA
Summary : Global Nurse Advice Line Rfi/ Industry Day
Deadline : 23 May 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 117930238
Document Ref. No. : HT0011-24-RFI-0196
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Description
Title: Pre-Solicitation Notice for Global Nurse Advice Line- Next Generation (GNAL-NG)
Solicitation Number: HT001125R0044
Agency: Defense Health Agency (DHA)
Proposed Issue Date: 25 April 2025
1. Description of the Requirement
The GNAL-NG is a service available to eligible Military Health System (MHS) beneficiaries. The GNAL-NG contractor provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, 7 days a week. The contractor also provides customer service and care coordination services, including provider locator support, specified Military Medical Treatment Facility (MTF) appointing services including patient demographic verification and updates, Active-Duty Service Member (ADSM) urgent care referral submissions, and customized MTF transfers to support MTF capabilities.
The government anticipates awarding a single award contract based on a best value trade-off approach that considers Technical Approach +Sub-Factors, Management Plan, Key Personnel, Small Business Participation Plan, Past Performance, and Price.
2. Format and Instructions for Proposal Submission
Offerors must submit proposals in accordance with the RFP instructions to ensure compliance, consistency, and efficient evaluation. Proposals that do not adhere to the specified format may be deemed non-compliant and may not be evaluated.
Each volume must be clearly labeled with the solicitation number, offeror-s name, and the volume title on the cover page.
3. Compliance and Completeness Requirements
Offerors are advised that the following will be strictly enforced:
Each volume must be paginated.
Completeness:•Proposals must address all RFP requirements outlined in FAR 52.212-1 (Instructions to Offerors).
•Failure to include required information may result in a determination of non-responsiveness.
•Do not include pricing information in volumes other ...
Active Contract Opportunity
Notice ID : HT0011-24-RFI-0196
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE HEALTH AGENCY (DHA)
Office: DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Special Notice (Updated)
Updated Published Date: Apr 18, 2025 10:36 am EDT
Original Published Date: Mar 14, 2024 03:29 pm EDT
Updated Response Date: May 23, 2025 03:00 pm EDT
Original Response Date: Apr 19, 2024 03:00 pm EDT
Inactive Policy: Manual
Updated Inactive Date: May 01, 2025
Original Inactive Date: May 04, 2024
Initiative:
Classification
Original Set Aside:
Product Service Code: Q401 - MEDICAL- NURSING
NAICS Code: 621999 - All Other Miscellaneous Ambulatory Health Care Services
Place of Performance: VA 22042 USA
Documents
Tender Notice
PWS-Questions-Final-SAM.xlsx
GNAL-PWS-Draft-20240813.pdf
DRAFT-PWS-INSTRUCTIONS.docx
GNAL-RFI-Comment-Matrix.xlsx
RFI-ROM-GNAL-RFI-24-0196.docx
Nurse-Advice-Line_QA_Industry-Day.xlsx
Reverse-Industry-Day-Slide-Deck-4-Jun-24-FINAL.pptx
GNAL-Virtual-Industry-Day-Agenda-SAM-POSTING.docx
GNAL_ReverseIndustryDay_Announcement_9MAY.docx
Att-1-PWS-GNAL-Bridge-Final-Revised-20240311.docx
HT0011-24-RFI-0196-GNAL.docx