DEPT OF DEFENSE | DEFENSE HEALTH AGENCY (DHA) has floated a tender for Global Nurse Advice Line Rfi/ Industry Day. The project location is USA and the tender is closing on 23 May 2025. The tender notice number is HT0011-24-RFI-0196, while the TOT Ref Number is 117930238. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : USA

Summary : Global Nurse Advice Line Rfi/ Industry Day

Deadline : 23 May 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 117930238

Document Ref. No. : HT0011-24-RFI-0196

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Description

Title: Pre-Solicitation Notice for Global Nurse Advice Line- Next Generation (GNAL-NG)

Solicitation Number: HT001125R0044

Agency: Defense Health Agency (DHA)

Proposed Issue Date: 25 April 2025



1. Description of the Requirement

The GNAL-NG is a service available to eligible Military Health System (MHS) beneficiaries. The GNAL-NG contractor provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, 7 days a week. The contractor also provides customer service and care coordination services, including provider locator support, specified Military Medical Treatment Facility (MTF) appointing services including patient demographic verification and updates, Active-Duty Service Member (ADSM) urgent care referral submissions, and customized MTF transfers to support MTF capabilities.

The government anticipates awarding a single award contract based on a best value trade-off approach that considers Technical Approach +Sub-Factors, Management Plan, Key Personnel, Small Business Participation Plan, Past Performance, and Price.

2. Format and Instructions for Proposal Submission

Offerors must submit proposals in accordance with the RFP instructions to ensure compliance, consistency, and efficient evaluation. Proposals that do not adhere to the specified format may be deemed non-compliant and may not be evaluated.

Each volume must be clearly labeled with the solicitation number, offeror-s name, and the volume title on the cover page.



3. Compliance and Completeness Requirements

Offerors are advised that the following will be strictly enforced:

Each volume must be paginated.

Completeness:•Proposals must address all RFP requirements outlined in FAR 52.212-1 (Instructions to Offerors).

•Failure to include required information may result in a determination of non-responsiveness.

•Do not include pricing information in volumes other ...
Active Contract Opportunity
Notice ID : HT0011-24-RFI-0196
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE HEALTH AGENCY (DHA)
Office: DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Special Notice (Updated)
Updated Published Date: Apr 18, 2025 10:36 am EDT
Original Published Date: Mar 14, 2024 03:29 pm EDT
Updated Response Date: May 23, 2025 03:00 pm EDT
Original Response Date: Apr 19, 2024 03:00 pm EDT
Inactive Policy: Manual
Updated Inactive Date: May 01, 2025
Original Inactive Date: May 04, 2024
Initiative:
Classification
Original Set Aside:

Product Service Code: Q401 - MEDICAL- NURSING
NAICS Code: 621999 - All Other Miscellaneous Ambulatory Health Care Services

Place of Performance: VA 22042 USA

Documents

 Tender Notice

PWS-Questions-Final-SAM.xlsx

GNAL-PWS-Draft-20240813.pdf

DRAFT-PWS-INSTRUCTIONS.docx

GNAL-RFI-Comment-Matrix.xlsx

RFI-ROM-GNAL-RFI-24-0196.docx

Nurse-Advice-Line_QA_Industry-Day.xlsx

Reverse-Industry-Day-Slide-Deck-4-Jun-24-FINAL.pptx

GNAL-Virtual-Industry-Day-Agenda-SAM-POSTING.docx

GNAL_ReverseIndustryDay_Announcement_9MAY.docx

Att-1-PWS-GNAL-Bridge-Final-Revised-20240311.docx

HT0011-24-RFI-0196-GNAL.docx


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