DEPT OF DEFENSE | DEFENSE HEALTH AGENCY (DHA) has floated a tender for Global Nurse Advice Line - Next Generation (Gnal-Ng). The project location is USA and the tender is closing on 06 Jun 2025. The tender notice number is HT0011-25-R-0044, while the TOT Ref Number is 119305044. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : USA

Summary : Global Nurse Advice Line - Next Generation (Gnal-Ng)

Deadline : 06 Jun 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 119305044

Document Ref. No. : HT0011-25-R-0044

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Description

The GNAL-NG is a service available to eligible Military Health System (MHS) beneficiaries. The GNAL-NG contractor provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, 7 days a week. The contractor also provides customer service and care coordination services, including provider locator support, specified Military Medical Treatment Facility (MTF) appointing services including patient demographic verification and updates, Active-Duty Service Member (ADSM) urgent care referral submissions, and customized MTF transfers to support MTF capabilities.
Active Contract Opportunity
Notice ID : HT0011-25-R-0044
Related Notice : HT0011-24-RFI-0196
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE HEALTH AGENCY (DHA)
Office: DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Solicitation (Updated)
Updated Published Date: May 16, 2025 01:46 pm EDT
Original Published Date: Apr 25, 2025 10:56 am EDT
Updated Date Offers Due: Jun 06, 2025 04:00 pm EDT
Original Date Offers Due: May 22, 2025 04:00 pm EDT
Inactive Policy: 15 days after date offers due
Updated Inactive Date: Jun 21, 2025
Original Inactive Date: Jun 06, 2025
Initiative: None

Classification
Original Set Aside:

Product Service Code: Q401 - MEDICAL- NURSING
NAICS Code: 621999 - All Other Miscellaneous Ambulatory Health Care Services

Place of Performance: VA 22042 USA

Documents

 Tender Notice

HT0011-25-R-0044_GNAL-NG_0001.pdf

Attachment-15-Questions_Answers-GNAL-NGA0001.xlsx

Attachment-3-CDRL-Portfolio-CDRLs-A001-A021-A.pdf

Attachment-1-Performance-Work-Statement-PWS-A0001.docx

Attachment-2-Quality-Assurance-Surveillance-Plan.docx

Attachment-5-GNAL-Price-SheetA0001.xlsx

Attachment-16-Past-Performance-QuestionnaireA0001.docx

Attachment-6-Small-Business-Commitment-PlanA0001.docx

Attachment-15-Questions-_Answers.xlsx

Attachment-4-Wage-Determination-No.pdf

Attachment-12-PWS-7.pdf

Attachment-10-PWS-7.pdf

Attachment-13-PWS-7.pdf

Attachment-3-CDRL-Portfolio-CDRLs-A001-A021.pdf

HT0011-25-R-0044-GNAL-NG-RFP.pdf

Attachment-1-Performance-Work-Statement-PWS.docx

Attachment-8-PII-PHI-Federal-Information-Require.pdf

Attachment-9-DoD-Business-Associate-Agreement.pdf

Exhibit-A-GNAL-Data.docx

Attachment-14-PWS-7.pdf

Attachment-6-Small-Business-Commitment-Plan.docx

Attachment-7-OCI-Contract-Task-Order-List.xlsx

Attachment-2-Quality-Assurance-Surveillance-Plan.docx

Attachment-5-GNAL-Price-Sheet.xlsx

Attachment-16-Past-Performance-Questionnaire.docx

Attachment-11-PWS-7.xlsx


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