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The THIS NOTICE HAS BEEN EDITED. THE PREVIOUS VERSION IS STILL AVAILABLE. SCOPESCOPE DESCRIPTION has issued a Tender notice for the procurement of a Fw Services- Partnership Customer Support- Multi Site 0628 in the United Kingdom. This Tender notice was published on 02 Apr 2026 and is scheduled to close on 07 Apr 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138865424, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Fw Services- Partnership Customer Support- Multi Site 0628
Deadline: 07 Apr 2026
Posting Date: 02 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138865424
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79512000 - Call centrePurchaser's Detail
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Login to see detailsTender Details
Tender to provide vulnerable customer support programme (2026-2028) SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which delivers lasting outcomes through joined-up services that benefit customers who are in fuel poverty. As SSEN approach the remaining 2 years of the ED2 price control our commitment remains that we deliver services, invest in networks and support customers and communities. Our ED2 business plan includes; - Promotion of Priority Services across both our licence areas - Provide support and advice to customers in Fuel Poverty to help them to lower the amount they are spending on energy using Energy Efficiency measures. - Support customers to access Low Carbon Technologies via grants and support them through this process by collaborating with local authorities, contractors and other agencies who carry out these works. - Providing 5, 000 Energy Efficiency Packs to customers in vulnerable circumstances, including fuel poverty Aim To create a programme which delivers lasting outcomes through joined up services that benefit customers who are in fuel poverty. Scope The programme should include the promotion and registration of Priority Services, provide support and advice on fuel poverty, energy efficiency measures and support customers to access Low Carbon Technologies. 5000 Energy Efficiency packs should also be distributed to customers in vulnerable circumstances. This programme should cov...
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