Procurement Summary
Country : United Kingdom
Summary : Future Notice: Kings College Hospital Patient Experience and Communication
Deadline : 01 Feb 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 96612818
Document Ref. No. : FEB465409
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
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The patient experience survey is designed to collect valuable insights and feedback from individuals/patients who have undergone care at King's College Hospital. This feedback is obtained through various mediums, including SMS (Short Message Service), paper, email, online links, QR codes, and IVR (Interactive Voice Response), ensuring diverse and comprehensive input from the patients' perspectives.
Title: Kings College Hospital Patient Experience and Communication
OCID: ocds-h6vhtk-0435eb
Published by: King-s College Hospital NHS Foundation Trust
Authority ID: AA82076
Publication Date: 01/02/2024
Deadline Date:
Deadline Time:
Notice Type: Prior Information Notice
Has Documents: No
Has SPD: No
Abstract: King's College Hospital Trust employs a web-based analysis and reporting system for the administration of patient experience surveys. This system is actively utilized by the Patient Experience Team, Patient Outcomes Team, and Volunteering Service, enabling real-time collection of patient feedback. Beyond facilitating the nationally mandated Friends and Family Test (FFT), the system accommodates various ad-hoc and local surveys linked to key Trust quality priorities and strategies.This system plays a crucial role in delivering and reporting the Friends and Family Test (FFT), a component of the standard NHS Contract. FFT results are submitted monthly to NHS England, contributing to national statistics and benchmarking ...
[Disclaimer: This is Prior Information Notice so no specific deadline was given hence we have added 1 year from the date of posting.]
Documents
Tender Notice