KING-S COLLEGE HOSPITAL NHS FOUNDATION TRUST has floated a tender for Future Notice: Kings College Hospital Patient Experience and Communication. The project location is United Kingdom and the tender is closing on 01 Feb 2025. The tender notice number is FEB465409, while the TOT Ref Number is 96612818. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : United Kingdom

Summary : Future Notice: Kings College Hospital Patient Experience and Communication

Deadline : 01 Feb 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 96612818

Document Ref. No. : FEB465409

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

The patient experience survey is designed to collect valuable insights and feedback from individuals/patients who have undergone care at King's College Hospital. This feedback is obtained through various mediums, including SMS (Short Message Service), paper, email, online links, QR codes, and IVR (Interactive Voice Response), ensuring diverse and comprehensive input from the patients' perspectives.



Title: Kings College Hospital Patient Experience and Communication

OCID: ocds-h6vhtk-0435eb

Published by: King-s College Hospital NHS Foundation Trust

Authority ID: AA82076

Publication Date: 01/02/2024

Deadline Date:

Deadline Time:

Notice Type: Prior Information Notice

Has Documents: No

Has SPD: No

Abstract: King's College Hospital Trust employs a web-based analysis and reporting system for the administration of patient experience surveys. This system is actively utilized by the Patient Experience Team, Patient Outcomes Team, and Volunteering Service, enabling real-time collection of patient feedback. Beyond facilitating the nationally mandated Friends and Family Test (FFT), the system accommodates various ad-hoc and local surveys linked to key Trust quality priorities and strategies.This system plays a crucial role in delivering and reporting the Friends and Family Test (FFT), a component of the standard NHS Contract. FFT results are submitted monthly to NHS England, contributing to national statistics and benchmarking ...

[Disclaimer: This is Prior Information Notice so no specific deadline was given hence we have added 1 year from the date of posting.]

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 Tender Notice


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