The DEPARTMENT FOR WORK & PENSIONS has issued a Tender notice for the procurement of a Future Debt Solution in the United Kingdom. This Tender notice was published on 09 Dec 2025 and is scheduled to close on 12 Feb 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 131682118, while the tender notice number is Project_26685 and Registering on the platform.

Expired Tender

Procurement Summary

Country: United Kingdom

Summary: Future Debt Solution

Deadline: 12 Feb 2026

Posting Date: 09 Dec 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 131682118

Document Ref. No.: Project_26685

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include: • Software as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements • User friendly modern debt collection and management capabilities • Flexible and business user configurable • Hosted in the UK with 99.9% Availability • Scalable to meet projected growth in accounts and users • Innovative future roadmap • Implementation of a SaaS debt management solution • Design and configuration • Integration to DWP architecture • Migration of data from current solution • Testing and assurance • Training and knowledge transfer • Supplier project management • BAU support for a SaaS debt management solution • Service desk • System maintenance • Performance monitoring • Change management support The geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland. The Procurement process will consist of 5 stages detailed below with estimated dates: • Stage 1 Request to Participate (RTP)- by early January 2026 • Stage 2 Initial tender - Late March 2026 • Stage 3 Clarification Phase - early May to late June 2026 • Stage 4 Final Tender...

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