Framework Agreement for ‘Managed Services Tender - 141824409

Procurement Summary

Country: Belgium

Summary: Framework Agreement for ‘Managed Services- for Specific Internal it Customer Service Activities (It Helpdesk and Waas)

Deadline: 22 Jun 2026

Posting Date: 22 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 141824409

Document Ref. No.: 350947-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 40000000

CPV Classification

72000000 - IT services: consulting, software development, Internet and support

Purchaser's Detail

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Tender Details

NBB-2026-3553 - 1 General description of the areas 1. User support (Service Desk, IT Desk & Onsite Support) • User assistance • Incident management • Service request processing (SRI) 2. Assets & Logistics • Workplace as a Service • Full device lifecycle management 3. Software Delivery management • Software packaging • Software Delivery management process 4. Training, communication and user coaching (end-user adoption) Framework agreement for ‘Managed services- for activities determined by internal IT customer service (IT helpdesk and WaaS) Doc Title: Framework agreement for ‘Managed services- for specific activities of internal IT customer service (IT helpdesk and WaaS) Contract Type: services
Document Type: Contract Notice Reference Number: NBB-2026-3553 Contract Type: services Estimated Value: 40000000 - EUR Authority Type: body-pl Doc Title: Framework agreement for ‘Managed services’ for specific activities of internal IT customer service (IT helpdesk et WaaS) Dispatch Date: 2026-05-20 Publish Date: 2026-05-22 Submission Date: 2026-06-22

Documents

 Tender Notice