Framework Agreement for Debt Collection Services Tender - 141343737

Procurement Summary

Country: Norway

Summary: Framework Agreement for Debt Collection Services

Deadline: 12 Jun 2026

Posting Date: 15 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 141343737

Document Ref. No.: 331374-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79940000 - Collection agency services

Purchaser's Detail

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Tender Details

Framework agreement for debt collection services
The aim of the procurement is to cover the contracting authority ́s need for debt collection services and associated assignments. A significant part of Innovation Norway's business area consists of lending activities. Parts of the portfolio will be subject to breaches, brief or persistent. Between 200 and 250 cases are sent annually to debt collection. The cases are to be sent to a debt collection agency after the second reminder/debt collection notice. It is left to the debt collection provider to continue the receivable work. It shall be possible to report the loan well by the customer paying himself up-to-date. There will also be some other types of cases such as collecting grants and commissions for guarantees, bankruptcy proceedings, etc., innovation Norway care about having a good relationship with its customers. We therefore emphasise that good debt collection practice is emphasised in the case handling. The administration of voluntary repayment schemes with surety is also included in the assignment. Need for assistance with realisation or securing the mortgage can also be relevant in some cases. Long term monitoring is a minor part of the assignment. These are cases where the recection is written off internally, but where follow-up of, primarily, personal debtors shall try to attempt a full or partial refund of the requirement in the longer term. Tenderers must make reporting on loans and interest to the Norwegian ...
Document Type: Contract Notice

Reference Number: 2026/130323

Contract Type: services

Authority Type: pub-undert

Doc Title: Framework agreement for debt collection services

Dispatch Date: 2026-05-12

Publish Date: 2026-05-15

Submission Date: 2026-06-12

Documents

 Tender Notice