Force Communications Solution - Cpa/Spu/2684P Tender - 138866265

Procurement Summary

Country: United Kingdom

Summary: Force Communications Solution - Cpa/Spu/2684P

Deadline: 16 May 2026

Posting Date: 02 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 138866265

Document Ref. No.: CPA/SPU/2684P

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

32000000 - Radio, television, communication, telecommunication and related equipment
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support

Purchaser's Detail

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Tender Details

UK5 Transparency Notice following publication of UK1 Pipeline Notice. This is in respect of a Direct Award for the continuation of service for a Force Communication Solution to commence on March 8th 2028 with the incumbent provider. The intention is to replace the current contract CPA/SPU/401 which will reach the end of the term on March 7th 2028 as there are no further options to extend, and to enter into a new contract for an initial period of 5yrs with optional extensions. Saab SAFE is the core platform used by the organisation to take emergency and non-emergency calls from members of the public. The system has integrated telephony and radio (through interfaces with Airwave), which allows a call to be managed from whatever route it enters the Force Control Room, through to dispatch of an officer, at an appropriate grading. The system is classed as one of the Force-s core platforms, required 24/7, and contains multiple layers of redundancy. The system was the first of its type in the UK, with other forces since adopting due to its flexibility and is in use in thirty-five mission critical areas worldwide. When the system went live in 2018 it replaced seven disparate systems and integrated them into a single solution. The system also integrates into other key line of business systems used by the force, including Niche and Duty Management, to support other processes, such as crime recording and case management. Since its introduction in 2018, it has been continually tuned to s...
[Disclaimer: For this notice no specific deadline was given hence we have added 45 Days from the date of posting]

Documents

 Tender Notice