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FEDERAL DEPOSIT INSURANCE CORPORATION has floated a tender for FDIC Genesys Cloud Contact Center as a Service (“CCaaS”) Software Subscription. The project location is USA and the tender is closing on 19 Sep 2025. The tender notice number is CORHQ-25-Q-0372, while the TOT Ref Number is 124210851. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: USA
Summary: FDIC Genesys Cloud Contact Center as a Service (“CCaaS”) Software Subscription
Deadline: 19 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 124210851
Document Ref. No.: CORHQ-25-Q-0372
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
The Federal Deposit Insurance Corporation (FDIC) invites you to submit a quote in response to Request for Quote (RFQ) CORHQ-25-Q-0372 for a Genesys Cloud Contact Center as a Service (“CCaaS”) software subscription. All quotes shall be submitted in strict adherence to the proposal instructions outlined in provision 7.3.2-09 “General Proposal Instructions - December 2023”, included in the referenced solicitation.
The FDIC will respond to questions or requests for clarification submitted in writing by an offeror, regarding this solicitation. Questions or requests for clarification must be submitted by 3:00p.m. (Central Time), on August 21, 2025, by email to April Royal at airby@fdic.gov. If an offeror is unable to use email, it should contact April Royal at (214) 549-7584.
Active Contract Opportunity
Notice ID : CORHQ-25-Q-0372
Related Notice
Department/Ind. Agency : FEDERAL DEPOSIT INSURANCE CORPORATION
Sub-tier : FEDERAL DEPOSIT INSURANCE CORPORATION
Office:
General Information
Contract Opportunity Type: Solicitation (Original)
Original Published Date: Aug 08, 2025 04:51 pm CDT
Original Date Offers Due: Sep 19, 2025 02:00 pm CDT
Inactive Policy: 15 days after date offers due
Original Inactive Date: Oct 04, 2025
Initiative: None
Classification
Original Set Aside: No Set aside used
Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
NAICS Code: 541519 - Other Computer Related Services
Place of Performance: Arlington, VA 22226 USA
Documents
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