Procurement Summary
Country: USA
Summary: Faa Integrated Service Center Isc Support Services
Deadline: 27 Mar 2026
Posting Date: 13 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 137719592
Document Ref. No.: 692M15-20-D-00004_Follow-on_RFI
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
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Amendment 002 is issued to post FAA answers to questions received from vendors. Questions and answers can be found on attachment "692M15-20-D-00004_Follow-on_RFI_QA". This amendment changes the submission response date to 4:30PM EST on March, 27, 2026.
Amendment 001 is issued to change the submission response date to 4:30PM EST on March, 13, 2026. The FAA is currently preparing answers to questions received.
This is a Request for Information (RFI).
This is NOT a request for proposals or offers. The FAA is not seeking or accepting unsolicited proposals. The FAA will not pay for any information received or costs incurred in preparing vendor responses to this market survey. Therefore, any cost associated with a market survey submission is solely at the interested vendor-s expense.
The Federal Aviation Administration (FAA) is issuing a Request for Information (RFI) for interested and capable parties to provide enterprise IT support relevant to the Integrated Service Center (ISC).
The purpose of this RFI is to request information and feedback from industry to FAA Questions relating to full lifecycle management from businesses capable of providing the hardware, training, and technical support services for the ISC utilized by the FAA. Areas of the FAA/AIT IT Service Desk Performance Work Statement (PWS) of specific interest to the FAA are Platform Support section of the CLIN2 (Service Desk) PWS and the CLIN 7 (Enterprise Support Platform Capability Enablement and IT Service Management Maturation).
The responses to this RFI will help determine future acquisition strategies of a follow-on effort. This requirement is currently procured under contract FAA contract 692M15-20-D-00004.
Please see the attached list of questions to be answered and submitted with your statement of capability and any applicable experience.
Attached are the following documents to assist with your responses and are solely for the purposes of this RFI:
Requirement Documents:...
Notice ID: 692m15-20-d-00004_follow-on_rfi
Department/Ind. Agency: transportation, department of
Sub-tier: federal aviation administration
Office: 692m15 acquisition & grants, aaq600
Product Service Code: de10 - it and telecom - end user as a service: help desk;tier 1-2, workspace, print, output, productivity tools
NAICS Code: 541513 - Computer Facilities Management Services
Inactive Dates: apr 11, 2026
Inactive Policy: 15 days after response date
Documents
Tender Notice
Documents.zip