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External Customer Service Tender in Sweden - 144079318

The MKB FASTIGHETS AKTIEBOLAG has issued a Tender notice for the procurement of a External Customer Service in the Sweden. This Tender notice was published on 26 Jun 2026 and is scheduled to close on 14 Aug 2026, with an estimated Tender value of SEK 17000000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 144079318, while the tender notice number is 441409-2026 and Registering on the platform.

Procurement Summary

Country: Sweden

Summary: External Customer Service

Deadline: 14 Aug 2026

Posting Date: 26 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 144079318

Document Ref. No.: 441409-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: SEK 17000000

CPV Classification

79512000 - Call centre
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
79510000 - Telephone-answering services

Purchaser's Detail

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Tender Details

External Customer Service The procurement intends to cover MKB Fastighets AB's (MKB) needs for external customer service. MKB will need one (1) supplier to assist MKB's regular staff in customer service with receiving incoming calls to customer service, guide EIAs customers, answer general questions regarding housing queues and parking, manage service cases and error reports. Doc Title: External Customer Service Contract Type: services
Document Type: Contract Notice Contract Type: services Estimated Value: 17000000 - SEK Authority Type: pub-undert-ra Doc Title: Extern Kundtjänst Dispatch Date: 2026-06-24 Publish Date: 2026-06-26 Submission Date: 2026-08-14

Documents

Tender Notice

Corresponding Contract Award Notice

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