Expansion of the Registration and Patient Contact Tender - 137894351

Procurement Summary

Country: Poland

Summary: Expansion of the Registration and Patient Contact System Along with Integration with His

Deadline: 20 Apr 2026

Posting Date: 16 Mar 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 137894351

Document Ref. No.: 179684-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

32552310 - Digital telephone exchanges
32552330 - Telephone switching apparatus
48000000 - Software package and information systems
48600000 - Database and operating software package

Purchaser's Detail

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Tender Details

The subject of the order is the delivery, implementation and launch of a modern Telecommunications System with a Contact Center module, CRM system, voice bots (Voice-IVR and AI Voicebot), speech synthesizer, transcription module and integration with the existing HIS OpenCare hospital system, as well as training indicated in the SWZ The Ordering Party reserves the right to invalidate the public procurement procedure if the public funds that the Ordering Party intended to allocate to finance all or parts of the order will not be awarded to him. The ordering party will then be able to invalidate the procedure pursuant to Art. 257 of the Public Procurement Law. Procurement project financed by EU funds: The order constitutes the implementation of a task under the contract funding no. KPOD.07.03-IP.10-0138/25/KPO/11/2025/513 of the National Recovery and Resilience Plan (KPO), Investment D1.1.2 - digitalization of health care - "Accelerating the processes of digital transformation of health care through further development of services digital in health care. Title of the project: Implementation of e-services at the University Hospital No. 2. Dr. Jan Biziel in Bydgoszcz Expansion of the registration and patient contact system along with integration with HIS The subject of the order is delivery, implementation and launch of a modern Telecommunications System with a Contact Center module, CRM system, voice bots (Voice-IVR and AI Voicebot), speech synthesizer, transcription module and integration with...
Document Type: Contract Notice Reference Number: NZP/30/P/26 Contract Type: supplies Authority Type: body-pl Doc Title: Expansion of the registration and patient contact system with integration with HIS Dispatch Date: 2026-03-13 Publish Date: 2026-03-16 Submission Date: 2026-04-20

Documents

 Tender Notice