Procurement Summary
Country: Netherlands
Summary: European Tender Customer Contact Center
Deadline: 05 Oct 2026
Posting Date: 23 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 145769716
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
64200000 - Telecommunications services
Purchaser's Detail
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Tender Details
European Tender Customer Contact Center Description:The scope of the tender concerns the provision of support in handling incoming telephone traffic regarding the levy and collection of local taxes and WOZ valuation at the times when additional capacity is needed, including peak moments around assessments, decisions, payment terms, reminders and other relevant process moments. Main mission (CPV code):64200000-8 Telecommunications services
Legal Framework: Procurement Act 2012 Command Type: Services Procedure: Public Keywords: Customer contact local taxes Main remit (CPV code): 64200000-8 Telecommunications services Place of Performance NUTS code: Utrecht (NL350) Tendered Reference Number: 603184 PB/S Number: 509183-2026
Documents
Tender Notice
TN603184--EF16-Aankondiging-van-een-opdracht--algemene-richtlijn-standaardregeling-20260721184334.pdf
Uitnodiging-tot-Inschrijving.zip
uea_603184_20260721161043.pdf