Procurement Summary
Country: Netherlands
Summary: European Tender Crm System
Deadline: 15 Jul 2026
Posting Date: 08 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 142854798
Document Ref. No.: EA-FvdK-MH
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
48000000 - Software package and information systems
48445000 - Customer Relation Management software package
Purchaser's Detail
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Login to see detailsTender Details
European Tender CRM System Description: Setting up and implementing a central Relationship Management System in which all sectors and services of Gilde Opleidingen can clearly record customer data and customer contacts with regarding Relationship Management, Contract Education and Internship (BPV). When we think of relationships and stakeholders, we think of (internship) companies, municipalities, surrounding schools, deans, (future) students, alumni, (former) employees, volunteers and suppliers. It setting up and implementing a sales funnel for Gilde Bedrijfsopleidingen, in order to be able to carry out all sales activities surrounding the sale and delivery of customized training courses. Advising the organization on the work and management processes of this platform. Ensuring adoption: training and instruction for key users and/or end users, based on the “trainthetrainer” principle. Main assignment (CPV code):48000000-8 Software and information systems Additional order(s) (CPV code):48445000-9 Software for electronic customer management
Legal Framework: Procurement Act 2012 Command Type: Deliveries Procedure: Public Keywords: CRM Customer Relationship Management Main assignment (CPV code): 48000000-8 Software and information systems Additional order(s) (CPV code): 48445000-9 Software for electronic customer management Place of Performance NUTS code: North Limburg (NL421) Tendered Reference Number: 594404 Start Assignment: August 31, 2026 Command Completion: Aug 30, 2030
Documents
Tender Notice
TN594404--EF16-Aankondiging-van-een-opdracht--algemene-richtlijn-standaardregeling-20260605160725.pdf
Aanbestedingsleidraad-EA-CRM-Gilde-Opleidingen.pdf
Bijlage-A--Programma-van-Eisen-en-Wensen.xlsx
Bijlage-D-UEA-.EA20260601-FvdK-MH.pdf
Bijlage-C-Prijzenblad-CRM-EA-Gilde.xlsx
Bijlage-B-Referenties--Antwoordblad-referenties.docx
Bijlage-3-Algemene-rijksvoorwaarden-bij-IT-overeenkomsten-Arbit-2022.pdf
Bijlage-2-Verwerkersovereenkomst-4.0N1.00--Template.docx
Bijlage-1-Concept-overeenkomst-CRM-EA.pdf