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LOIRE ATLANTIC DEPARTMENTAL COUNCIL has floated a tender for Establishment of a Public Service Concession Relating to the Operation of the Tele-Assistance Service. The project location is France and the tender is closing on 19 Jan 2026. The tender notice number is 25-138294, while the TOT Ref Number is 132216034. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: France
Summary: Establishment of a Public Service Concession Relating to the Operation of the Tele-Assistance Service
Deadline: 19 Jan 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 132216034
Document Ref. No.: 25-138294
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
As part of this policy of home support for elderly people and/or people with disabilities, the Department has offered since 2006 a departmental teleassistance system 7 days a week, 24 hours a day, making it possible to combat isolation in providing assistance and comfort at home, and improving the daily living conditions and safety of beneficiaries. The technical implementation of this service (installation, maintenance and call management) is entrusted to a private operator in as part of a public service concession since 2021. The concessionaire ensures the operational, administrative and financial management of the system. The Department has chosen to renew the public service concession contract at the end of 31 December 2026, for a period of 5 years. The management of the public service will be carried out at the expense and risk of the concessionaire, who will be substantially remunerated from the marketing of services to users. The dealer is expected to continue and develop the departmental teleassistance system in favor of an offer accessible to the greatest number of people, technically scalable but also guaranteeing reinforced social listening, particularly for the most vulnerable. The management of this The device involves: Installation, maintenance, and troubleshooting of remote assistance equipment at subscribers' homes Administrative and financial management of subscriptions Management of calls in person...
Documents
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