Procurement Summary
Country: USA
Summary: Epicor it Maintenance System
Deadline: 17 Mar 2026
Posting Date: 03 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 136998865
Document Ref. No.: D-26-DP-0016
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.
Notice ID: d-26-dp-0016
Department/Ind. Agency: justice, department of
Sub-tier: drug enforcement administration
Product Service Code: 7a21 - it and telecom - business application software (perpetual license software)
NAICS Code: 541519 - Other Computer Related Services
Inactive Dates: apr 01, 2026
Inactive Policy: 15 days after response date
Documents
Tender Notice
Documents.zip