Procurement Summary
Country: USA
Summary: Enterprise Service Management Esm Deployment and Professional Services
Deadline: 21 Aug 2026
Posting Date: 19 Aug 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 147497655
Document Ref. No.: ABMCFY26_ESMDeployment
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
This Combined Synopsis/Solicitation is updated as of Tuesday, August 18, 2026 to extend the submission due date to Friday, August 21, 2026 at 10AM Eastern Time.
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This Combined Synopsis/Solicitation is updated as of Thursday, August 13, 2026. Responses to questions presented under this solicitation are not provided as relevant information is present in the Performance Work Statement. Offerors are encouraged to review the description of the SAM.gov posting and all attached documents in their entirety when preparing responses. ABMC considers this solicitation package to contain the information necessary for offerors to formulate a response.
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This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.
The solicitation number is ABMCFY26_ESMDeployment and is issued a request for quote (RFQ).
The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-01.
There is no small business set-aside for this requirement and the associated NAICS is 541519 and size standard of $34.0M.
ABMC requires a Contractor to deploy, configure, migrate, integrate, secure, train, roll out, operate, and maintain Freshworks products at ABMC. Contractor shall perform all implementation and sustainment tasks. ABMC will approve changes, provide approved access and source data, validate deliverables, and make acceptance decisions.
Freshworks deployment shall support ABMC-S enterprise service m...
Notice ID: abmcfy26_esmdeployment
Department/Ind. Agency: american battle monuments commission
Sub-tier: american battle monuments commission
Office: abmc
Product Service Code: da10 - it and telecom - business application/application development software as a service
NAICS Code: 541519 - Other Computer Related Services
Inactive Dates: dec 31, 2026
Inactive Policy: manual
Documents
Tender Notice
Documents.zip