Procurement Summary
Country: United Kingdom
Summary: Enterprise Service Desk Solution
Deadline: 21 Jul 2026
Posting Date: 19 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 145446046
Document Ref. No.: OAT-PME-SERVD-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72611000 - Technical computer support services
72253000 - Helpdesk and support services
72253100 - Helpdesk services
72253200 - Systems support services
72700000 - Computer network services
Purchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_details
Login to see detailsTender Details
We're a multi-academy trust of 45 academies and over 5000 staff wanting one service desk not just for IT, but for support requests, casework and compliance. Show us your vision for that - what does a trust-wide service desk look like at its best? Please complete and submit the attached questionnaire (please note there are 2 tabs to complete) via OAT's tendering system (https://info.mercell.com/en/login/). OAT reserves the right to request a future clarification presentation, if required. Interested parties should note that if clarification presentations are required, these are likely to take place during w/c 3 August 2026. Such meetings will be recorded for future reference.
Notice identifier : 2026/S 000-067812
CPV classifications: 72611000 - Technical computer support services72253000 - Helpdesk and support services72253100 - Helpdesk services72253200 - Systems support services72700000 - Computer network services
Documents
Tender Notice