Procurement Summary
Country: Canada
Summary: Enterprise Customer Relationship Management (Crm) Solution
Deadline: 19 May 2026
Posting Date: 29 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 140325830
Document Ref. No.: 1011
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The RFI seeks to understand the upfront and ongoing costs as well as the technological capabilities of a modern, centralized Customer Relationship Management (CRM) system to address fragmented contact information, and inefficient communication. Currently, teams face challenges with siloed data, and limited visibility into customer and stakeholder interactions. These issues hinder collaboration, slow down decision-making, and increase the risk of errors. The business need is to establish a unified platform that ensures accurate, up-to-date information, and supports both internal and external communication. The CRM must also ensure compliance with data protection regulations.
Solicitation Type : RFI - Request for Information (Informal) Reference Number : 0000320832 Location : Canada, All of Canada, All of Canada Description : The RFI seeks to understand the upfront and ongoing costs as well as the technological capabilities of a modern, centralized Customer Relationship Management (CRM) system to address fragmented contact information, and inefficient communication. Currently, teams face challenges with siloed data, and limited visibility into customer and stakeholder interactions. These issues hinder collaboration, slow down decision-making, and increase the risk of errors. The business need is to establish a unified platform that ensures accurate, up-to-date information, and supports both internal and external communication. The CRM must also ensure compliance with data protection regulations.
Documents
Tender Notice