Procurement Summary
Country: USA
Summary: Employee Recognition Service Va2600052104
Deadline: 23 Apr 2026
Posting Date: 16 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 139602652
Document Ref. No.: VA2600052104
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Tender Details
The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Orlando Veterans Affairs Healthcare System (OVAHCS) has a requirement for a Healthcare driven digital, cloud‑based employee recognition platform that enables employees, patients, caregivers, and family members to recognize Orlando VA Health Care System (OVAHCS) clinical and non‑clinical staff for exemplary customer care and support.
The platform shall utilize a push/pull technology approach to healthcare employee recognition by facilitating real‑time feedback from patients, peers, caregivers, and family members (pull), and by delivering personalized recognition and actionable data to staff (push).
The platform shall include, at a minimum, the capability to:
Generate detailed reports measuring patient satisfaction, patient safety, and staff recognition data.
Capture real‑time, in‑the‑moment patient feedback.
Provide prioritized, real‑time results and insights.
Offer marketing and communication tools that support efforts to improve patient experience and employee engagement.
The platform shall be accessible on any Android or Apple device. The system shall support unlimited data pulls by the organization and must accommodate up to 6, 648 OVAHCS employees. The Contractor shall provide technical support services sufficient to ensure full and continuous functionality of the platform for all covered users.
RESPONSE SUBMISSION
Responses are limited to 10 pages. Marketing materials will not be reviewed.
Please submit responses via email to:
Allison Fulton, Contract Specialist — [email protected]
Mina Awad, Contracting Officer — [email protected]
Responses are due no later than 2:00 PM EST, April 23, 2026.
Email file size must not exceed 5 MB. Mark submissions as “Proprietary Information” if applicable.
Notice ID: va2600052104
Department/Ind. Agency: veterans affairs, department of
Sub-tier: veterans affairs, department of
Office: technology acquisition center nj (36c10b)
Product Service Code: 7a21 - it and telecom - business application software (perpetual license software)
NAICS Code: 541519 - Other Computer Related Services
Inactive Dates: may 08, 2026
Inactive Policy: 15 days after response date
Documents
Tender Notice
Documents.zip