Procurement Summary
Country : United Kingdom
Summary : Employee Assistance Programme 2025
Deadline : 27 Jun 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 119144814
Document Ref. No. :
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : GBP 540000
Purchaser's Detail
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Login to see detailsTender Details
National Highways are at the early stages of understanding market capability in respect of Employee Assistance Programme providers. This is in advance of the current contractual agreement for these services expiring in 2026. The types of services envisaged under this contract include (but are not limited to), • Psychological Treatment including counselling, other talking therapies provided via telephone, web chat and face to face, online self-directed and supported counselling and EMDR • Psychological assessments • Trauma and Critical Incident Support • Support and guidance for Mental Health First Aiders including ongoing support, development and guidance • National coverage 24/7, 365 days a year - EAP helpline and APP availability • Education and Awareness Programmes • Publicity and Promotion • Functionality of organisational engagement for team challenges with the ability to access data • Chat functions (on app) with non-AI solutions • Common occurrence and conditions toolkits for managers and individuals for self-management and signposting • Bespoke specialist support materials • On-site training as required • Financial Wellbeing • Legal services support • Addiction support • People manager and senior leader specialist communications • Robust complaints / feedback process National Highways now wish to understand the current market offering for these types of services, including capacity and mobilisation timescales. Please note the values are estimates only at this stage an...
Documents
Tender Notice