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GOVERNMENT OF ONTARIO has floated a tender for Employee and Family Assistance Program Services - Vendor of Record Arrangement - 2026 to 2031. The project location is Canada and the tender is closing on 20 Oct 2025. The tender notice number is tender_20514, while the TOT Ref Number is 126241460. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: Canada
Summary: Employee and Family Assistance Program Services - Vendor of Record Arrangement - 2026 to 2031
Deadline: 20 Oct 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 126241460
Document Ref. No.: tender_20514
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Project Type : Services
Multi Lot Project :Yes
Detailed_Description : This procurement will establish an enterprise-wide Vendor of Record (VOR) Arrangement for services related to Supply Ontario's Employee and Family Assistance Program. There are five Service Categories:•Service Category 1 - Core Services;•Service Category 2 - Inclusive Counselling Services;•Service Category 3 - Mindfulness, Meditation and Wellness App;•Service Category 4 - Physical Health, Nutrition, and Fitness App; and, •Service Category 5 - Public Safety Professional Bereavement Support Program.Service Category 1 (Core Services) consists of:•Service Type A - Intake;•Service Type B - Counselling;•Service Type C - Professional Services;•Service Type D - Workplace Discrimination and Harassment Prevention (“WDHP”) Information Line;•Service Type E - Manager Consultation Line;•Service Type F - Workplace Traumatic and Critical Response Services;•Service Type G - Orientation Seminars;•Service Type H - Wellness and Self-Care Seminars; and, •Service Type I - Enhanced Services Via Statement of Work.Details about Service Categories 2, 3, 4, and 5 are available in the RFB, particularly in the Deliverables (at Part 3 of Attachment 1).The VOR resulting from this procurement process will be used by the Ontario Public Service. Any of Ontario's more than 6000 Broader Public Sector organizations may adopt Service Categories 1, 2, 3, or 4, by way of "Master Acceptance Agreement".
Scope of Work : Supply Ontario intends to adhere to the following timeline:•Contracts resulting from this procurement begin on May 1, 2026. Implementation and relevant transition work begins on this date;•Service delivery (for all Service Categories) begins on August 1, 2026; and, •Expiry of Contract on April 30, 2031. (Contract is for a term of five years.)Bidders may bid on any of the five Service Categories. A single Vendor may only deliver Service Category 1 OR 2, not both. In the event that a single Bidder is the highest-scoring Bidder for both Service Categories 1 and 2, Supply Ontario will select which Service Category to award to the Bidder. For clarity, there is no restriction of this nature on any of the other Service Categories, i.e. a single Bidder could win up to 4 of the 5 Service Categories.
Project Categories :60101100-Electronic learning aids
60105600-Health education and nutrition and food preparation instructional materials
80111500-Human resource development
80121800-Family law services
80122000-Legal review and inquiry services
80122100-Administrative law services
80131800-Real estate management services
80161500-Management support services
80172100-Issues and crisis management services
84131700-Pension funds
84131800-Retirement funds
85101500-Healthcare centers
85101600-Healthcare provider support persons
85121700-Healthcare provider specialist services
85122200-Individual health screening and assessment services
85151600-Nutrition issues
85273300-Diagnoses of depressive episode
85273900-Diagnoses of reaction to severe stress, and adjustment disorders
85413600-Diagnoses of symptoms and signs involving emotional state
85455500-Diagnoses of problems related to primary support group, including family circumstances
85455900-Diagnoses of persons encountering health services for counselling and medical advice
85911000-Psychotherapy and counseling services
85921300-Psychotherapy and counseling
93131700-Health programs
Opportunity First Publishing Date (dd/mm/yyyy hh:mm): 12/09/2025 18:58 Listing Expiry Date (dd/mm/yyyy hh:mm): 20/10/2025 11:00 Estimated Contract Start Date (dd/mm/yyyy): 01/05/2026
Documents
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