The PLYMOUTH COMMUNITY HOMES LIMITED has issued a Tender notice for the procurement of a Electronic Payment and Income Systems in the United Kingdom. This Tender notice was published on 15 Nov 2025 and is scheduled to close on 01 Dec 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 130190102, while the tender notice number is and Registering on the platform.

Expired Tender

Procurement Summary

Country: United Kingdom

Summary: Electronic Payment and Income Systems

Deadline: 01 Dec 2025

Posting Date: 15 Nov 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 130190102

Document Ref. No.:

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Plymouth Community Homes (PCH) currently provides payment systems to customers with a well known product suite. Ahead of the full procurement process PCH wish to undertake pre-market engagement to explore supplier options and services available. Initial early engagement with suppliers may be followed by a virtual demonstration to stakeholders from the wider user group. The high-level requirements are split across 4 main areas, listed below. PCH are interested to hear of any developments within each area over the last 5 years, that could provide benefit to PCH and our customers 1) Card Payments: PCI Compliant in person, automated and agent handled payments, in person mobile payments and online payments. 2) Direct Debits: Direct debit collections over multiple collection days/periods. Direct debit payment confirmation/failure of Friday collections is required on Saturday to ensure the accurate calculation or rent balances within our Housing Management system. 3) Post Office and Paypoint Systems: Provision for customers to make payments via barcodes or payment cards. Options around provision of cards for these customers or alternatives. 4) Income Management System: Ability to centrally view and process all payments, including payments received outside of the supplier product suite. The system must provide the ability to export to PCH back-office systems, including the NEC Housing Management System and Open Accounts finance system. Innovative offerings for other complimentar...

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