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Efficient, Experience-Driven, Proactive Procurement Plan/GPN/PIN - 140673892

The EUROPEAN COMMISSION, DG DIGIT - DIGITAL SERVICES has issued a Procurement Plan/GPN/PIN notice for the procurement of a Efficient, Experience-Driven, Proactive and Resilient Solutions and Support Services in the Belgium. This Procurement Plan/GPN/PIN notice was published on 05 May 2026 and is scheduled to close on 19 Jun 2026, with an estimated Procurement Plan/GPN/PIN value of Refer Document. Interested bidders can access detailed Procurement Plan/GPN/PIN information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 140673892, while the tender notice number is 304838-2026 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Belgium

Summary: Efficient, Experience-Driven, Proactive and Resilient Solutions and Support Services

Deadline: 19 Jun 2026

Posting Date: 05 May 2026

Other Information

Notice Type: Procurement Plan/GPN/PIN

TOT Ref.No.: 140673892

Document Ref. No.: 304838-2026

Competition: ICB

Financier: European Commission

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72000000 - IT services: consulting, software development, Internet and support

Purchaser's Detail

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Tender Details

Efficient, experience-driven, proactive and resilient solutions and support services
The Directorate-General for Digital Services (DIGIT) intends to launch an open procedure under the name of EXPRESS. The procedure will cover the service portfolio related to the European Commission-s Digital Workplace (DWP) and its customers/users ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI¬07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach. It will result in the signature of a single framework contract (no cascade and reopening of competition). The maximum duration of 84 months is split in a core duration of 48 months, renewable three times for 12 months.
Doc Title: Efficient, experience-driven, proactive and...
Document Type: Prior Information Notice

Reference Number: EC-DIGIT/2025/OP/0071-PIN

Contract Type: services

Authority Type: eu-ins-bod-ag

Doc Title: Efficient, experience-driven, proactive and resilient solutions and support services

Dispatch Date: 2026-05-04

Publish Date: 2026-05-05

Submission Date: 2026-06-19

Documents

 Tender Notice


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