Procurement Summary
Country: New Zealand
Summary: Echocardiography Replacement
Deadline: 02 Jul 2019
Posting Date: 18 Jun 2019
Other Information
Notice Type: Tender
TOT Ref.No.: 33556173
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: -
Tender Value: Refer Document
CPV Classification
33112340 - Echocardiographs
Purchaser's Detail
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Login to see detailsTender Details
MidCentral District Health Board (MDHB) requires an e-Service Portal that drives end-to-end digital transformation, supports shared ITSM-capable modular service offerings to end-users, and enables collaboration and resource sharing within the digital services team and the organisation.
Functionally, the e-Service Portal will provide a number of modern service desk management capabilities such as self-service channels, smart workflows, processes and FAQs. Artificial intelligence and machine learning will be utilised were feasible. More broadly, the solution will deliver improved service outcomes for IT customers, improve IT staff efficiency and provide a platform for continuous improvement and contribute to a future-proofed, intelligent approach to delivering MDHB's digital strategy imperatives.
MDHB is seeking to develop a long-term relationship with an experienced and capable solution provider who has demonstrated capacity, and will support implementation and project delivery as well as ongoing solution support and account management throughout the life of the solution. The Successful Respondent may have the opportunity to expand its support to multiple agencies and community users.
Documents
Tender Notice