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The DRIVER AND VEHICLE STANDARDS AGENCY has issued a Tender notice for the procurement of a Dvsa Contact Centre Additional Capacity - Call Surges in the United Kingdom. This Tender notice was published on 19 Jun 2026 and is scheduled to close on 02 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 143598393, while the tender notice number is T280022871 and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Dvsa Contact Centre Additional Capacity - Call Surges
Deadline: 02 Aug 2026
Posting Date: 19 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 143598393
Document Ref. No.: T280022871
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79512000 - Call centrePurchaser's Detail
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Login to see detailsTender Details
This is for the provision of call centre resource as a business contingency. This will provide support with unforeseen call volumes in the event of a call sugre, such as during the COVID-19 pandemic. DVSA therefore requires the ability to scale up its call handling capacity, at short notice, enabling it to manage any future demand should it be needed.
Notice identifier : 2026/S 000-057358
CPV classifications: 79512000 - Call centre
[Disclaimer: For this notice no specific deadline was given hence we have added 45 Days from the date of posting]
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