RECLAIM FUND LIMITED has floated a tender for Dormant Assets Scheme Insolvency Solution. The project location is United Kingdom and the tender is closing on 12 Dec 2025. The tender notice number is , while the TOT Ref Number is 130189969. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country: United Kingdom

Summary: Dormant Assets Scheme Insolvency Solution

Deadline: 12 Dec 2025

Posting Date: 15 Nov 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 130189969

Document Ref. No.:

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Should the disorderly insolvency of a Scheme participant occur, RFL would need to provide a B2C solution that mirrors the value that, and process by which, 'live' customers can be compensated through the firm's insolvency practitioner. RFL is seeking to outsource this B2C solution and have it on standby, ready to be activated within a reasonable timeframe that mirrors the insolvency practitioner's reclaim service should it become apparent that a participant is facing a disorderly insolvency. Activation of the B2C solution would be directed by RFL, based on information received from the participant's insolvency practitioner and/or the FCA that confirms a disorderly insolvency. RFL wishes to procure a business process outsourcing (BPO) service that can calculate, validate, and process customer reclaims using data obtained from the participant's insolvency practitioner. The BPO must securely store the data, with appropriate access controls governing it. The BPO service will need to be proportionate and appropriate to the insolvency event: it must be scalable (both up and down) and adapt to the insolvency practitioner, which will determine ways of working, processes, and timelines. RFL recognises these unique requirements will require a sophisticated and bespoke solution and is therefore anticipating that the supplier is likely to sub-contract elements. RFL must be assured that the overall solution is compliant with RFL policies and procedures, FCA and other regulations, that cus...

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