Digital Skills and Technology Adoption Tender, Saint Lucia - 79505986

Procurement Summary

Country : Saint Lucia

Summary : Digital Skills and Technology Adoption

Deadline : 28 Feb 2023

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Notice Type : Tender

TOT Ref.No.: 79505986

Document Ref. No. :

Financier : World Bank (WB)

Purchaser Ownership : Public

Tender Value : Refer Document

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Tender Details

Tenders are invited for Digital Skills and Technology Adoption.

Government of Saint Lucia
Department of the Public Service
Caribbean Digital Transformation Project
Terms of Reference (TOR)
Training Officer

A. INTRODUCTION
1. Project number: P171528
2. Organization name: Department of the Public Service
3. Project name: Caribbean Digital Transformation Project (CARDTP)
3.1. Position: Training Officer
4. Contract duration: Two (2) Years
4.1 This position reports to: CARDTP Project Coordinator
5. Project Background:
The Government of Saint Lucia implementing a digital transformation project, financed by the
World Bank Group.
The Project is being implemented in Dominica, Grenada, Saint Lucia and St. Vincent and the
Grenadines. The objective of the Project is to increase access to digital services, technologies and
skills by governments, businesses and individuals in the participating Eastern Caribbean countries.
The Caribbean Digital Transformation Project (called “The Project” going forth) comprises four
components that address key bottlenecks and harness opportunities to develop the Eastern
Caribbean Digital Economy as a driver of growth, job creation and improved service delivery. It
aims to ensure that every individual and business within the region is empowered with the access
to broadband, digital financial services, and skills needed to actively participate in an increasingly
digital marketplace and society. It leverages public sector modernization and digitization to
improve service delivery and to drive creation of a digital culture across the region.
To support the improved management of digital risks, the project will bolster cybersecurity policy,
capacity, and planning tools in the region. It will facilitate technology adoption to improve
productivity of flagship industries and create demand for digitally enabled jobs. It aims to foster
regional integration and cooperation to capture the economies of scale and scope required to
increase impact and value for money of the project interventions and to create a more competitive,
seamless regional digital market to attract investment and provide room for growth of digital firms.
Saint Lucia-s Medium Term Economic Development Plan identified digital development as a
driver of economic growth and competitiveness. As part of its efforts at modernizing the public
Sector, providing a more efficient service to the citizenry through a digital experience Government
of Saint Lucia launched the DigiGov Project. To further support this the CARDTP program-s
national CRDTP program-s national level activities in St. Lucia fill key gaps identified in the
implementation of the DigiGov program and aim to promote economy-wide digital transformation.
This includes a combination of digital infrastructure enhancements, enabling environment
improvements, and support for digitization of the private sector and greater adoption of digital
services. Given the ongoing DigiGov project, the CARDTP program does not directly support the
development of additional digital services.

Furthermore, the project is seen as a key driver of private sector digitization and digital skills
development and will adopt a sector-focused view towards the process. Note that the subcomponent numbering aligns with the overall regional program framework (not all subcomponents will have a national level implementation.
B. INSTITUTIONAL ARRANGEMENTS
The Executing Partner (EP) of the project will be the Department of Public Service within the
Ministry of the Public Service, Information and Broadcasting, with the Division of Public Sector
Modernization hosting the Project Implementation Unit (PIU).
Institutional arrangements for the administration and implementation of the Caribbean Digital
Transformation Project are based on recommendations emanating from an extensive stakeholder
consultation process, and builds on the current portfolios of the relevant government agencies and
counterparts.
C. FUNCTIONS
Key duties of this position:
The Training Officer will assist with the delivery of activities under Component 3 and be
responsible for the management and oversight of the Sub-Components Digital Skills and
Technology Adoption as well as their respective Grants programs. Duties also include overall
coordination with relevant agencies, engaging with prospective applicants / trainees/ grantees,
processing applications and monitoring and evaluation (M&E) of disbursed grants, including
tracer studies.
Responsibilities:
The duties include:
i. Engage training project partners
ii. Work closely with training consultants and service providers
iii. Develop a network / relationship with the private sector for job placement;
iv. Develop a work plan, budget and schedule for digital skills and technology adoption
training and mentorship activities;
v. Participate in meetings and discussions on all training and mentorship related activities;
vi. Assist with the coordination and delivery of the digital literacy, digital skills
development and technology adoption training and mentorship activities;
vii. Review and finalize the Grants manual, procedure and guidelines for the
implementation of Digital Skills and Technology Adoption.
viii. Training and technology adoption grants sub-component to include a monitoring and
evaluation system;

ix. Develop work plan detailing the delivery schedule of digital skills and technology
adoption grant awards;
x. Develop communication plan to include budget for the implementation of the digital
skills and technology adoption grants;
xi. Program as well as design and provide content for promotional materials for all training
and mentorship activities;
xii. In collaboration with the Communications Officer, prepare all advertisements to ensure
adequate publicity of training, grants, competitions and awards for both Digital
Literacy and Technology Adoption;
xiii. Assist with the preparation of calls for proposals for digital skills and technology
adoption grants and coordinate review;
xiv. Record, process and report on every technology adoption proposal received;
xv. Ensure all applicants meet the eligibility criteria in accordance with training activities
and the grant manuals;
xvi. Prepare reports making recommendations of training opportunities and proposals for
grant funding approval to the Grants Approval Committee;
xvii. Assist with preparation of contracts and agreements for digital skills and technology
adoption awarded grants / business plans;
xviii. Manage the performance of any service providers or grant recipients against metrics
agreed and cited in their contracts.
xix. Disburse, administer, monitor and provide monthly report on all training and
mentorship initiatives including approved Digital Literacy and Technology Adoption
grants;
x. Verify all invoices for Digital Literacy and Technology Adoption activities prior to
submission for payments.
xi. Participate in meetings and coordinate national activities associated with the Regional
Skills Assessment Consultancy being undertaken by the Regional CARDTP Project
though the OECS Commission;
xii. Prepare reports on the planning and execution of all Digital Literacy and Technology
Adoption project activities.
D. REQUIREMENTS
Academic:
A Bachelor-s degree in business management, business development, human resource
management, training, technology adoption or related field. An MBA will be an asset. (MBA
submissions should demonstrate specific areas of related training).
Work Experience & Skills:
i. Ability to manage beneficiaries.
ii. Excellent negotiation skills.
iii. Experience with Business Case Development.
iv. A minimum of five (5) years of experience as a Training Officer or similar position.
v. Demonstrated experience in managing grants, technical assistance programs for either
entrepreneurs and or businesses.

vi. Demonstrated knowledge and experience in supporting, managing and mentoring
entrepreneurs and or businesses.
vii. Experience with Business Incubator operations would be an asset. These include:
 Sound business recruitment framework
 Business performance indicators and assessment
 Methodologies
 Establishing clear exit strategies
 Effectively integrating ICT throughout their Incubator operations and within the new
business development cycles
 Sound financial management and micro-finance experience with start-up companies
 Good interpersonal skills and ability to establish and maintain effective partnerships and
working relations.
 Understanding of gender issues within the context of development projects;
 Understand how government processes work/function;
 Knowledge of related laws and policies in Saint Lucia and the Eastern Caribbean region.
Language skills:
 High proficiency in spoken and written English, Computer literacy
 High proficiency in MS Office (Word, Excel, PowerPoint, MS Project etc, ) and excellent
web navigation skills.
Other skills:
 High professional and personal integrity;
 Ability to submit information in a clear, concise manner and in formats suitable for nonspecialists
 Strong analytical and problem-solving skills and proven ability to apply these in carrying
out operational tasks, identifying issues, presenting findings/ recommendations and
contributing to resolution of sector and country issues;
 Capacity to work simultaneously on a variety of issues and tasks, independently adjusting
to priorities and achieving results with agreed objectives and deadlines;
 Ability to use one-s initiative and be proactive;
 Ability to be flexible with work assignments;
 Ability to stimulate and manage change and develop strong teams;
 Ability to uphold ethical standards;
 Familiarity with the World Bank environmental and social safeguards;
 Strong interpersonal skills and ability to work effectively with internal/external partners;
 Excellent communication and interpersonal skills;
 Ability to work both independently and collaboratively in a team;
E. CONTRACT DURATION AND ESTIMATED TIME INPUT
The initial duration of the consultancy service rendered will be twenty-four (24) months with a
probationary period of 6 months. The contract will be extendable on an annual basis subject to
satisfactory performance.

F. REMUNERATION: (24 months x USD3000.00/per month) USD $72, 000.
Note: Individuals will be expected to pay tax in accordance with the Income Tax of Saint Lucia
Cap 15.02.
REQUEST FOR ExPRESSIONS OF INTEREST
SAINT LUCIA
CARIBBEAN DIGITAL TRANSFORMATION PROJECT (CARDTP)
Loan No. /Credit No.: IDA Credit # 6682-LC
Assignment Title: Training Officer
Reference No. LC-DPS-326060-CS-INDV
The Government of Saint Lucia (GOSL) has received financing from the World Bank
towards the cost of the Caribbean Digital Transformation Project (CARDTP), and intends
to apply part of the proceeds for consulting services for engagement of a Training Officer to
assist with the delivery of the activities under Component 3- Digital Skills and
Technology Adoption as well as management and oversight of the grants program.
The consulting services (“the Services”) include
i. Engage training project partners
ii. Work closely with training consultants and service providers
iii. Develop a work plan, budget and schedule of training activities
iv. Participate in meetings and discussions on training related activities
v. Assist with the coordination and delivery of the digital literacy, digital skills
development and technology adoption training activities.
vi. Review and finalize the Grants manual, procedure and guidelines for the
implementation of Digital Skills
vii. Training and technology adoption grants sub-component to include a
monitoring and
viii. evaluation system;
ix. Develop work plan detailing the delivery schedule of each grant award;
x. Develop communication plan to include budget for the implementation of the
grants
xi. Program as well as design and provide content for promotional materials for
xii. Advertisements in collaboration with the Communications Officer to ensure
adequate publicity of training, grants, competitions and awards;
xiii. Assist with the preparation of calls for proposals for grants and coordinate
review
xiv. Process for the proposals received;
xv. Ensure all applicants meet the eligibility criteria in accordance with training
activities and the grant manual;
The consultancy is full time and substantially will be performed on site at the Department
of Public Service.
The detailed Terms of Reference (TOR) for the assignment can be found at the following
website; www.govt.lc/consultancies or www.finance.gov.lc or
http://publicservice.govt.lc/notices can be obtained at the address given below.
The Department of Public Service now invites eligible Individual Consultants
(“Consultants”) to indicate their interest in providing the Services. Interested Consultants
should provide information demonstrating that they have the required qualifications and
relevant experience to perform the Services; (Curriculum Vitae, description of similar
assignments, experience in similar conditions, clients- references etc.). Interested
Consultants should have the following requisite minimum qualifications and professional
experiences listed below for undertaking the assignment.
QUALIFICATION
Minimum required education and experience
Academic:
i. A Bachelor-s degree in business management, business development, human
resource management, training or related field. An MBA will be an asset. (MBA
submissions should demonstrate specific areas of related training).
Professional Experience:
i. A minimum of five (5) years of experience as a Training Officer or similar position.
ii. Demonstrated experience in managing grants, technical assistance programs for either
entrepreneurs and or businesses.
iii. Demonstrated knowledge and experience in supporting, managing and mentoring
entrepreneurs and or businesses.
iv. Experience with Business Incubator operations would be an asset. These include:
 Sound business recruitment framework
 Business performance indicators and assessment
 Methodologies
 Establishing clear exit strategies
 Effectively integrating ICT throughout their Incubator operations and within the
new business development cycles
 Sound financial management and micro-finance experience with start-up
companies
 Good interpersonal skills and ability to establish and maintain effective
partnerships and working relations.
 Understanding of gender issues within the context of development projects;
 Understand how government processes work/function;
 Knowledge of related laws and policies in Saint Lucia and the Eastern Caribbean
region.
REFERENCES
At least one reference letter.
The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and
3.17 of the World Bank-s “Procurement Regulations for IPF Borrowers” July 2016, revised
November 2017, August 2018 and July 2020 (“Procurement Regulations”), setting forth the
World Bank-s policy on conflict of interest.
A Consultant will be selected in accordance with the Individual Consultants Selection
method set out in the Procurement Regulations for IPF Borrowers” July 2016, revised
November 2017, August 2018 and July 2020 (“Procurement Regulations”), setting forth the
World Bank-s policy on conflict of interest.
Further information can be obtained at the address below (*) during office 8:00 a.m-4:30
p.m. (0800 to 1630 hours).
Expressions of Interest must be delivered in a written form to the address below (in person,
or by mail, or by e-mail) by February 28, 2023.
*Project Implementation Unit
Department of Public Service
Attn: Procurement Specialist
Caribbean Digital Transformation Project
Bourbon Street
Castries
Saint Lucia
Tel: 1-758-485-6731
E-mail: slu.cardpt@gmail.com

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 Tender Notice