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The VETERANS AFFAIRS, DEPARTMENT OF has issued a Tender notice for the procurement of a Digital Signage System in the USA. This Tender notice was published on 07 Aug 2026 and is scheduled to close on 12 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 146745711, while the tender notice number is 36C24826Q0997 and Registering on the platform.
Procurement Summary
Country: USA
Summary: Digital Signage System
Deadline: 12 Aug 2026
Posting Date: 07 Aug 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 146745711
Document Ref. No.: 36C24826Q0997
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
1. Installation timeframe. Factor 3 states the Government will evaluate the ability to complete installation within the required timeframe. We were unable to locate a required installation timeframe or completion milestone in the PWS, Section B, or Attachments A C. Will the Government specify the required installation period (for example, days after contract award, or a required completion date), or should offerors propose an installation duration for evaluation? Within 60 days. Monday through Friday except nation holidays. 8am to 4:30pm
2. Attachment D Quality Assurance Surveillance Plan. PWS 7.3 states the Government will monitor performance in accordance with Attachment D Quality Assurance Surveillance Plan (QASP). Attachment D was not included with the solicitation. Will the Government issue Attachment D by amendment before the offer due date? Attachement is in this email.
3. Response and restoration times. Attachment B, Performance Standards Matrix, requires the contractor to restore failed equipment within the contract response and restoration timeframes and to respond to Government service requests within contractually established response times. We were unable to locate defined response or restoration times in the PWS or Section B. Will the Government establish required response and restoration times, or should offerors propose service level commitments as part of their technical and implementation approach? Within 24 hours
4. System availability standard. Factor 1 states the Government will evaluate reliability and uptime capability. Does the Government have a required minimum system availability or uptime percentage, or should offerors propose one? 98% of the time
5. Help desk hours of operation. PWS 5.12 requires help desk support but does not specify required hours. Please confirm the required coverage (for example, business hours Monday Friday, extended hours, or 24/7), or confirm that offerors should propose coverage. 24/7 Just in case...
Notice ID: 36c24826q0997
Department/Ind. Agency: veterans affairs, department of
Original Set Aside: service-disabled veteran-owned small business (sdvosb) set-aside (far 19.14)
Sub-tier: veterans affairs, department of
Office: 248-network contract office 8 (36c248)
Product Service Code: de10 - it and telecom - end user as a service: help desk;tier 1-2, workspace, print, output, productivity tools
NAICS Code: 541850 - Indoor and Outdoor Display Advertising
Inactive Dates: oct 11, 2026
Inactive Policy: manual
Documents
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