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PROPERTY INSTITUTE (IP) has floated a tender for Development of Human Potential in the Banking or Financial Sector - Training Request of the Following Course; Excellence in Service and Total Quality in Customer Service, Dated Exhaust .... The project location is Honduras and the tender is closing on 29 Jul 2025. The tender notice number is CM-302-IP-2025, while the TOT Ref Number is 123247197. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: Honduras
Summary: Development of Human Potential in the Banking or Financial Sector - Training Request of the Following Course; Excellence in Service and Total Quality in Customer Service, Dated Exhaust ...
Deadline: 29 Jul 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 123247197
Document Ref. No.: CM-302-IP-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Development of human potential in the banking or financial sector - Training request of the following course; Excellence in service and total quality in customer service, dated August to October 2025, at a preferable time between Monday and Friday from 6:00 p.m. From now on and Saturday Between 8:00 a.m. at 5:00 p.m. It must meet the following characteristics such as: *Course Name: Excellence in Service and Total Quality in customer service *Number of participants: 80 people divided into three (3) groups *Methodology: virtual *Duration: 30 hours a more *Time: from August to October 2025 *Hours: preferable between Monday and Friday from 6:00 p.m. From now on and Saturday between 8:00 a.m. at 5:00 p.m. Specific objectives: -Develop in the participants the necessary competences to offer an exceptional quality service, effectively manage conflicts and complaints, and foster customer loyalty through a positive and coherent experience. -Programmatic Content: Topic 1. Fundamentals and Culture D Service Topic 2. Effective Communication Topic 3. Service quality and standards Topic 4. Conflict resolution and complaints Emotional Intelligence Topic 6. Digital tools and omnichannel Topic 7. Continuous improvement and quality measurement
Source type: (not defined)
Source: (not defined)
Modality: Buy Minor
Stage: Preparation
Acquisition type: supply of goods and/or services
Place Reception Offers: Colonia Humuya, San Jose Building, Boulevard Kuwait
Value Solgos: LPS. 0.00
Documents
Procurement Documents for Honduras
Access a comprehensive library of standard procurement documents specific to Honduras. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Honduras
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