Design, Development and Implementation of a City Tender - 148326547

Procurement Summary

Country: Poland

Summary: Design, Development and Implementation of a City Portal System Using Artificial Intelligence - Project "digital Transformation and Expansion of E-services in Bielsko-biała"

Deadline: 05 Oct 2026

Posting Date: 01 Sep 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 148326547

Document Ref. No.: 601553-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: PLN 1940278.21

CPV Classification

64216200 - Electronic information services
48512000 - Interactive voice response software package
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
72416000 - Application service providers

Purchaser's Detail

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Tender Details

Design, development and implementation of a system of city portals using artificial intelligence - project "Digital transformation and expansion of e-services in Bielsko-Biała"
The subject of this order is: 1) Design, development and implementation of a Chatbot (with live chat function): based on artificial intelligence with integration with external systems, i.e. the QMS queuing system and the BB Notification system, and its implementation within the Main City Portal, the Public Information Bulletin and the City Council Portal (in the event of exercising the option right). 2) Design, development and implementation of Voicebot: based on artificial intelligence with integration with the QMS queuing system on the Ordering Party's hotline. 3) Restructuring of the Main City Portal including: a) implementation of a multisite architecture along with the design, development and comprehensive implementation within this architecture of the scope of content from the following websites: - https://visitbb.pl - https://bbosir.bielsko.pl - https://komunikacja.bielsko-biala.pl - https://strazmiejska.bielsko.pl - https://pelnakultura.info (the Ordering Party allows implementation on any CMS) b) execution not...
Document Type: Contract Notice

Reference Number: ZP.271.2.86.2026.DK

Contract Type: services

Estimated Value: 1940278.21 - PLN

Authority Type: la

Doc Title: Design, development and implementation of a city portal system using artificial intelligence - project "Digital transformation and expansion of e-services in Bielsko-Biała"

Dispatch Date: 2026-08-31

Publish Date: 2026-09-01

Submission Date: 2026-10-05

Documents

 Tender Notice