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The BANGLADESH RAILWAY has issued a Tender notice for the procurement of a Design, Develop, Supply, Installation, Commission, Operation and Maintenance of Bangladesh Railway Integrated Call Center (BRICC) in the Bangladesh. This Tender notice was published on 13 Jul 2026 and is scheduled to close on 03 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 145041500, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: Bangladesh
Summary: Design, Develop, Supply, Installation, Commission, Operation and Maintenance of Bangladesh Railway Integrated Call Center (BRICC)
Deadline: 03 Aug 2026
Posting Date: 13 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 145041500
Document Ref. No.:
Competition: NCB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_detailsLogin to see details Tender Details Project Name : Not applicable Documents
Information for Tenderer/Consultant: Eligibility of Consultant : As per TDS
Brief Description of assignment : Design, Develop, Supply, Installation, Commission, Operation and Maintenance of Bangladesh Railway Integrated Call center (BRICC) with a complete end to end support process for the Citizen of Bangladesh to serve all their queries, receive complaints and complete resolution of the complaints.
Experience, Resources and delivery capacity required : As per TDS
Other details (if applicable) : As per TDS
Association with foreign firm : Not Encouraged
Evaluation Type : Package wise
Document Fees : Package wise
PPS Document Price (In BDT) : 5000
Mode of Payment : Payment through Bank
PPS Security Amount (In BDT) : 3500000 Tender/Proposal Security Valid Up to : 28-Jan-2027
Tender/Proposal Valid Up to : 31-Dec-2026
Procurement Documents for Bangladesh
Access a comprehensive library of standard procurement documents specific to Bangladesh. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Bangladesh
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