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Design a Customized Training Program for Customer Service Department Tender, Qatar - 98531518

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QATAR GENERAL ELECTRICITY & WATER CORPORATION has floated a tender for Design a Customized Training Program for Customer Service Department. The project location is Qatar and the tender is closing on 21 Apr 2024. The tender notice number is LTC 2054/2023, while the TOT Ref Number is 98531518. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : Qatar

Summary : Design a Customized Training Program for Customer Service Department

Deadline : 21 Apr 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 98531518

Document Ref. No. : LTC 2054/2023

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Purchaser : QATAR GENERAL ELECTRICITY & WATER CORPORATION
The Secretary, Public and Limited Tenders Committee Qatar General Electricity & Water Corporation, 35th Floor, KAHRAMAA Main Building, Dafna, Post Box; 41 Fax No; +974 44845508
Qatar
Email :helpdesk@km.qa/servicedesk@km.qa

Tender Details

Tenders are invited for Design a Customized Training Program for Customer Service Department.

Type: LTC

Tender Number: LTC 2054/2023

Status:Open

Department:Materials

Purchased At:Purchase of Tender Documents through KM website www.km.qa

Start Purchase Date: 10-03-2024 07:30 AM

End Purchase Date:21-04-2024 12:00 PM

Fees (QR): 1600

Bid Bond (QR):160, 000

Bid Bond Validity Period (Days): 120

Submitted At: The Secretary, Public and Limited Tenders Committee
Qatar General Electricity & Water Corporation,
35th Floor, KAHRAMAA Main Building, Dafna,
Post Box; 41
Fax No; +974 44845508

Submission Closing Date:

21-04-2024 12:00 PM

Offer Validity (Days):

90

Description:

KAHRAMAA-s Customer Service Department is seeking a firm to assist in developing and implementing several training related initiatives and is looking for consulting to complete deliverables such as training program, acquiring international certification for customer excellence roadmap, strategy & affiliation program strategy.

Notes:

Fees are non-refundable and you can purchase online the tender document after registering in KAHRAMAA Site - Business Portal

· The offer must be submitted with bank guarantee in sealed envelopes & separate Form the Quotations (in the amount of provisional bid bond) issued by a Qatari Bank or by a bank operating in Qatar.

· Quotations must be submitted in sealed envelopes & separate for both Quotations technical and Commercial Addressed to: Secretary, Public and Limited Tenders Committee.

The closing date and tender number should be clearly written on the envelope.
Tenders must be submitted at the 35th floor - Limited Tenders Committee - KAHRAMAA Main Building, Qatar General Electricity and Water Corporation Dafna.
If you face any difficulty for downloading the Tender Documents after Payments.
Please coordinate with
IT Help Desk Administrator (helpdesk@km.qa)/Service Desk
servicedesk@km.qa