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Delivery and Implementation of an Integrated Tender - 148992806

The PROVINCIAL FUND FOR ENVIRONMENTAL PROTECTION AND WATER MANAGEMENT IN KATOWICE has issued a Tender notice for the procurement of a Delivery and Implementation of an Integrated Process Support System (helpdesk, Application and Authorization Management) for the Needs of the Provincial Fund for Environmental Protection and Water Management in Katowice in the Poland. This Tender notice was published on 11 Sep 2026 and is scheduled to close on 21 Sep 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 148992806, while the tender notice number is 2026/BZP 00433268/01 and Registering on the platform.

Procurement Summary

Country: Poland

Summary: Delivery and Implementation of an Integrated Process Support System (helpdesk, Application and Authorization Management) for the Needs of the Provincial Fund for Environmental Protection and Water Management in Katowice

Deadline: 21 Sep 2026

Posting Date: 11 Sep 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 148992806

Document Ref. No.: 2026/BZP 00433268/01

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

48000000 - Software package and information systems
72263000 - Software implementation services
72253200 - Systems support services
72268000 - Software supply services

Purchaser's Detail

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Tender Details

The subject of the order is the delivery and implementation of an integrated process support system (helpdesk, application and authorization management) for the Provincial Fund for Environmental Protection and Water Management in Katowice. The subject of the order includes delivery, implementation, warranty and technical support for a new ITSM (IT Service Management) platform or a functionally similar solution that will support, among others: ticket/incident management, knowledge bases, SLA reporting and monitoring. The implemented System must enable integration with the Ordering Party's existing systems (Active Directory), be scalable and secure, and be compliant with applicable law, in particular with the GDPR and information security policies.

Documents

Tender Notice

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