Dbt Business Support Service Tender in United Kingdom - 146622868

Procurement Summary

Country: United Kingdom

Summary: Dbt Business Support Service

Deadline: 19 Aug 2026

Posting Date: 06 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146622868

Document Ref. No.: PR_5292

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79900000 - Miscellaneous business and business-related services

Purchaser's Detail

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Tender Details

The Department for Business and Trade (DBT) wish to give notice of a planned procurement opportunity in relation to delivery of the Business Support Service (BSS). The service will supplement guidance available on gov.uk and business.gov.uk. and is a key part of DBT's Business Growth Service. The BSS should provide information, advice, guidance, and signposting on any business issue for any kind of business, charity or social enterprise, including pre-startups and start-ups, in England. The contract is structured as a two-year offer with the option to extend for up to two further one-year periods (2+1+1). The initial contract value is £5 million. Any future extensions are subject to budget approval. Secretary of State for Business and Trade will in due course be transferred to the Secretary of State for Business, Innovation, Science and Trade by an Order in Council (secondary legislation) under section 2 of the Ministers of the Crown Act 1975. Scope of the requirement: The proposed procurement will seek a supplier to provide integrated business support including: Multi- channel access through telephone, webchat, email, social media, and instant messenger (such as WhatsApp) A database of business information for use by advisers and some external organisations The ability to stand up an emergency response plan with 24 hours' notice from DBT Maintaining partnerships and relationships across the business support eco-system There is no requirement to deliver a digital front-end or...

Documents

 Tender Notice