MAV SERVICE CENTER PRIVATE LIMITED COMPANY has floated a tender for Data Center and Network Hardware Support. The project location is Hungary and the tender is closing on 03 Sep 2025. The tender notice number is 539755-2025, while the TOT Ref Number is 124729641. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country: Hungary

Summary: Data Center and Network Hardware Support

Deadline: 03 Sep 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 124729641

Document Ref. No.: 539755-2025

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Service Agreement on "Support of Data Center and Network Hardware Devices without Manufacturer Support"

Data Center and Network Hardware Support

Public Procurement Quantity: The purpose of the service to be purchased is the MAV-Group manufacturer's support not covered but used further Support for data center and network hardware. The list of devices to be involved in hardware support (support) and the expected SLA levels are set out in Section 1/A. no. Table (xLS). Contracting Authority The Service Provider for the Hardware Support Service that is the subject of the contract The hardware subsidy for 12 months is awarded to the contractual - error and deficit -free performance of 12 months ( + 6 months). A detailed description of the quantity of public procurement is the technical description and the attached Excel table (1/A in Annex List of determined hardware devices 937 pcs). Short requirement for the service: The service includes support and repair from the handling of the call to the working condition of the hardware, the necessary parts, the exit fee, and the service provider as required by the Service Provider the use of the escalation process. Claimed Service Levels In the table: 5x11 NBD: 5 days of week, within 11 hours (at 07:00 to 18:00) Bug fixes begin 7x24 6H repair, device bug after reporting 6 failure. Oh ...
Document Type: Contract Notice
Reference Number: EKR000499402025
Contract Type: Services
Authority Type: Body-Pl
DOC Title: Data Center and Network Hardware Support
Dispatch Date: 2025-08-15
Publish Date: 2025-08-19
SUBMISSION DATE: 2025-09-03

Documents

 Tender Notice


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