Customer‑Side Leakage Warrant Support Tender - 139293942

Procurement Summary

Country: United Kingdom

Summary: Customer‑Side Leakage Warrant Support

Deadline: 07 May 2026

Posting Date: 10 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139293942

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

71317200 - Health and safety services
75241000 - Public security services
79411000 - General management consultancy services
79421000 - Project-management services other than for construction work
79900000 - Miscellaneous business and business-related services

Purchaser's Detail

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Tender Details

As part of its commitment to reducing water demand and leakage, United Utilities is seeking to engage with the market to better understand the availability and capability of suppliers able to provide specialist onsite support associated with enforcing access to customer premises for the repair of customer‑side leaks. Under Section 75 of the Water Industry Act 1991, United Utilities has a statutory duty to ensure that leakage is repaired as quickly as possible. While established processes exist to notify customers and to support eligible vulnerable customers with leak repairs, there are occasions where access is denied and unresolved leakage presents a continued risk to the environment, third‑party property, and the water network. In such circumstances, United Utilities may obtain a court‑issued warrant to gain access. United Utilities own operational teams will undertake the physical leak repair works; however, additional support is required to coordinate and manage the safe, lawful, and proportionate execution of the warrant onsite.
Notice identifier : 2026/S 000-032475
CPV classifications: 71317200 - Health and safety services75241000 - Public security services79411000 - General management consultancy services79421000 - Project-management services other than for construction work79900000 - Miscellaneous business and business-related services

Documents

 Tender Notice