Procurement Summary
Country: Spain
Summary: Customer Service of the Technology Area
Deadline: 28 Apr 2026
Posting Date: 27 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138575330
Document Ref. No.: HSE00006/2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: EUR 6560888.70
CPV Classification
79500000 - Office-support services
72610000 - Computer support services
Purchaser's Detail
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Login to see detailsTender Details
Description of the service: Provision of an agile and quality technical support service for the Technology Area of the UOC. The aim is to manage inquiries, incidents and requests from university workers about its systems and applications, while guaranteeing personalized support. Given the insufficiency of own means, external contracting is required in order to ensure the effectiveness of the service.
Procedure: Type of processing: Ordinary Award procedure: Open Deadline for submission of offers: 28/04/2026 03:29:59 Tool for electronic presentation of offers: Digital envelope Electronic auction: No The ACP is applicable to the contract: Yes Language or languages in which bids or participation requests must be written: Catalan, Spanish, English, Occitan Opening of envelopes Envelope: Envelope B Opening date: From the date of opening the previous envelope Envelope: Envelope C Opening date: From the date the previous envelope was opened Date of publication of the advertisement: 26/03/2026 20:30 Estimated value of the contract: €6, 560, 888.70
Documents
Tender Notice