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KARBON HOMES has floated a tender for Customer Research Surveys. The project location is United Kingdom and the tender is closing on 02 Jan 2026. The tender notice number is 202506-GS128, while the TOT Ref Number is 131296550. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: United Kingdom
Summary: Customer Research Surveys
Deadline: 02 Jan 2026
Posting Date: 02 Dec 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 131296550
Document Ref. No.: 202506-GS128
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Karbon Group are looking for an experienced research agency to deliver the customer survey element of Karbon's Customer Experience Framework (CEF). Karbon Group consists of Karbon Association including Byker Community Trust (BCT) and subsidiaries 54North Homes (54NH) and Leazes Homes. Karbon Group also provides services to other landlords (i.e. almshouses) as well as to Keelman Homes via our cost sharing vehicle, both of which is part of this tender. Several customer survey types and methodologies make up our Customer Experience Framework: • Perception surveys (Tenant Satisfaction Measures and Pulse) • Transactional surveys (service specific following a transaction) • Occasional ad hoc research surveys We seek an experienced research agency with extensive research expertise to carry out our customer surveys and provide the business with actionable data and insight to enable the Karbon Group to provide excellent services to our customers.
CPV classifications: 79342311 - Customer satisfaction survey
Documents
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