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The SHEFFIELD CITY COUNCIL has issued a Tender notice for the procurement of a Customer Relationship Management System in the United Kingdom. This Tender notice was published on 29 Jul 2026 and is scheduled to close on 04 Sep 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 146127587, while the tender notice number is 100112861 and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Customer Relationship Management System
Deadline: 04 Sep 2026
Posting Date: 29 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 146127587
Document Ref. No.: 100112861
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
48000000 - Software package and information systemsPurchaser's Detail
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Login to see detailsTender Details
The Council is undertaking preliminary market engagement to understand the current market for cloud-based CRM solutions suitable for a local authority environment. The Council is considering options for a solution that supports improved customer contact, digital service delivery and case management across council services. The solution will operate as the multi-channel front-door for access to council services.
Notice identifier : 2026/S 000-071381
CPV classifications: 48000000 - Software package and information systems72000000 - IT services: consulting, software development, Internet and support
Documents
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