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BUSINESS DEVELOPMENT BANK OF CANADA has floated a tender for Customer Relationship Management (Crm) Evolution/Migration. The project location is Canada and the tender is closing on 04 Aug 2023. The tender notice number is 0000251520, while the TOT Ref Number is 85406509. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : Customer Relationship Management (Crm) Evolution/Migration
Deadline : 04 Aug 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 85406509
Document Ref. No. : 0000251520
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Customer Relationship Management (CRM) Evolution/Migration
Solicitation Type : RFP - Request for Proposal (Formal)
Solicitation Number : RFP-0000251520
Location : Canada, Quebec, Montréal
Delivery Point 5 PVM Montreal, Quebec Canada H3B 5E7
Purchase Type : One Time Only- Delivery Date:2023/09/15
Description : This tender notice is to obtain pricing and service details for a professional services partner to assist BDC in its CRM Evolution project. Microsoft CRM Dynamics (version 8), one of the central pieces of BDC-s core banking ecosystem, will reach end of support in January 2026; only one more version is available for upgrade before clients are obliged to migrate to Microsoft-s cloud solution. The current version has many business and IT pain points and lacks capabilities to enable BDC-s ambitions; a business case is under development to identify the main benefits that this transition can bring. BDC wants to identify an experienced partner that will accompany it during this transition. Questions and proposals from bidders should be submitted via MERx.
Documents
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