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Customer Information System and Customer Tender in Canada - 142256205

The MANITOBA HYDRO has issued a Tender notice for the procurement of a Customer Information System and Customer Relationship Management Modernization in the Canada. This Tender notice was published on 29 May 2026 and is scheduled to close on 25 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 142256205, while the tender notice number is 043672 and Registering on the platform.

Procurement Summary

Country: Canada

Summary: Customer Information System and Customer Relationship Management Modernization

Deadline: 25 Jun 2026

Posting Date: 29 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 142256205

Document Ref. No.: 043672

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Manitoba Hydro invites Proposals from qualified Proponents for the provision of a Customer Information System (CIS) and Customer Relationship Management (CRM) solution. The objective of this RFP is to select a Proponent to provide a modern, scalable, and secure platform that will serve as the core system of record for customer billing and customer engagement, supporting both current operations and future business needs. This procurement will be conducted using a staged evaluation process, including mandatory requirements, rated technical criteria, and pricing evaluation. Detailed requirements, evaluation criteria, and submission instructions are provided in the RFP documents and associated proposal forms.FOR MORE INFORMATION, CONTACT:IEVGEN ZINCHENKOManitoba HydroSCM - Strategic Sourcing DepartmentFloor #2 - 360 Portage AvenueWinnipeg MB R3C 0G8EMAIL: [email protected]
Solicitation Type : RFP - Request for Proposal (Formal) Reference Number : 0000323394 Location : Canada, Manitoba, Winnipeg Delivery Point : Winnipeg, Manitoba Purchase Type : Duration: 5 years Option: up to an additional five (5) option years Description : Manitoba Hydro invites Proposals from qualified Proponents for the provision of a Customer Information System (CIS) and Customer Relationship Management (CRM) solution. The objective of this RFP is to select a Proponent to provide a modern, scalable, and secure platform that will serve as the core system of record for customer billing and customer engagement, supporting both current operations and future business needs. This procurement will be conducted using a staged evaluation process, including mandatory requirements, rated technical criteria, and pricing evaluation. Detailed requirements, evaluation criteria, and submission instructions are provided in the RFP documents and associated proposal forms.FOR MORE INFORMATION, CONTACT:IEVGEN ZINCHENKOManitoba HydroSCM – Strategic Sourcing DepartmentFloor #2 - 360 Portage AvenueWinnipeg MB R3C 0G8EMAIL: [email protected]

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