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Customer Guidance System Tender in Netherlands - 138570707

The MUNICIPALITY OF ALKMAAR has issued a Tender notice for the procurement of a Customer Guidance System in the Netherlands. This Tender notice was published on 27 Mar 2026 and is scheduled to close on 22 Apr 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138570707, while the tender notice number is C5254 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Netherlands

Summary: Customer Guidance System

Deadline: 22 Apr 2026

Posting Date: 27 Mar 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 138570707

Document Ref. No.: C5254

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

48000000 - Software package and information systems
48445000 - Customer Relation Management software package
79342300 - Customer services

Purchaser's Detail

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Tender Details

The purpose of this market consultation is to gain knowledge of the possibilities and current developments in the field of customer guidance systems. Based on this market exploration, it will be decided, among other things, what is the best way to achieve this order to be awarded. In addition, we also want to arouse/gauge the interest of players in the market.
Type of Command: DeliveriesKeywordsMain order (CPV code)480000008 Software and information systemsAdditional order(s) (CPV code)484450009 Software for electronic customer management793423006 Services for customersPlace of execution (NUTS code)NETHERLANDS (NL)TenderNedreference number578392Reference numberC5254PB/S numberEuropean or nationalNationalPlanningClosing date of market consultation22 Apr. 2026Related publicationsNone Keywords: Main assignment (CPV code)480000008 Software and information systemsAdditional order(s) (CPV code)484450009 Software for electronic customer management793423006 Services for customersPlace of execution (NUTS code)NETHERLANDS (NL)TenderNed characteristic578392Reference numberC5254PB/S numberEuropean or nationalNationalPlanningClosing date of market consultationApr 22 2026Related publicationsNone Tenderned Reference Number: 578392Reference numberC5254PB/S numberEuropean or nationalNationalPlanningClosing date of market consultation22 Apr. 2026Related publicationsNone PB/S Number: European or nationalNationalPlanningClosing date of market consultationApr 22 2026Related publicationsNone

Documents

 Tender Notice


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