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Customer Experience Current State Assessment Tender - 146060151

The CITY OF COQUITLAM has issued a Tender notice for the procurement of a Customer Experience Current State Assessment in the Canada. This Tender notice was published on 28 Jul 2026 and is scheduled to close on 17 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 146060151, while the tender notice number is RFP 26-044 and Registering on the platform.

Procurement Summary

Country: Canada

Summary: Customer Experience Current State Assessment

Deadline: 17 Aug 2026

Posting Date: 28 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146060151

Document Ref. No.: RFP 26-044

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Request for Proposals RFP No. 26-044 Customer Experience Current State Assessment The City of Coquitlam recognizes the great privilege and responsibility of serving a diverse community of residents. Through meaningful and positive interactions, the City takes pride in delivering people-focused service experiences and is committed to continuous improvement to meet the evolving needs and expectations of the community. This RFP is intended to invite qualified Consultants who are interested in, and who have the expertise, experience, resources and knowledge to conduct key portions of a Customer Experience Current State Assessment to help the organization better understand industry best practices, opportunities for improvement and areas of existing success relative to the customer experience at the City of Coquitlam. KEY DATES RFP Issue Date Monday, July 27, 2026 Deadline for Questions 12:00 PM (local time) Wednesday, August 12, 2026 Submission Deadline 2:00 PM (local time) Monday, August 17, 2026 Questions Questions are to be submitted through the City-s bidsandtenders website. Addenda Proponents are required to check the City-s bidsandtenders website for any updated information and addenda issued before the Closing Date at the following website address: Coquitlam.bidsandtenders.ca. M. Pain Manager Procurement
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