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DEPT OF DEFENSE | DEFENSE COMMISSARY AGENCY (DECA) has floated a tender for Customer Experience and Employee Engagement Survey Platform. The project location is USA and the tender is closing on 25 Aug 2025. The tender notice number is RFI_Survey_081125, while the TOT Ref Number is 124330345. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: USA
Summary: Customer Experience and Employee Engagement Survey Platform
Deadline: 25 Aug 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 124330345
Document Ref. No.: RFI_Survey_081125
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Description
DeCA currently conducts two surveys to meet the DoDI 1330.17 mandate as well as a receipt survey designed to provide more frequent data. The American Customer Satisfaction Index (ACSI) is an independent scientific effort to measure customer evaluations of the commissary, exchanges, and private sector industry; thus, it provides DeCA with a no cost methodology to index customer satisfaction to the grocery industry.
The attachment contains a list of questions regarding the above requirement. Responses are to be submittes via email to Christina Ellison at christina.wllison@deca.mil. Please also provide a synopsis of the program you offer with sufficient details as to convey the programs value supporting the above requirement.
Active Contract Opportunity
Notice ID : RFI_Survey_081125
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE COMMISSARY AGENCY (DECA)
Office: DEFENSE COMMISSARY AGENCY
General Information
Contract Opportunity Type: Special Notice (Original)
Original Published Date: Aug 11, 2025 06:56 am EDT
Original Response Date: Aug 25, 2025 03:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: Sep 09, 2025
Initiative: None
Classification
Original Set Aside: Total Small Business Set-Aside (FAR 19.5)
Product Service Code: R422 - SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION
NAICS Code: 541611 - Administrative Management and General Management Consulting Services
Place of Performance: VA 23801 USA
Documents
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