Customer Due Diligence (Cdd) Platform Tender - 149486123

Procurement Summary

Country: United Kingdom

Summary: Customer Due Diligence (Cdd) Platform

Deadline: 19 Oct 2026

Posting Date: 20 Sep 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 149486123

Document Ref. No.: XPROC2187

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72222300 - Information technology services
72316000 - Data analysis services
72319000 - Data supply services
72320000 - Database services
72322000 - Data management services
72416000 - Application service providers

Purchaser's Detail

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Tender Details

Notting Hill Genesis (NHG) is seeking a supplier for a cloud-hosted Customer Due Diligence platform to support its financial-crime and regulatory compliance obligations across residents, applicants, leaseholders, business partners and other counterparties. The platform must provide, as a single integrated service: identity verification (document and biometric, with a resident self-serve journey); politically exposed person and sanctions screening; company (KYB) verification and screening; ongoing monitoring of the screened population with alerting; case management, audit trail and reporting; and integration with NHG systems, including federated single sign-on. Indicative volumes: approximately 4, 000 new individual checks and 120 company checks per year; a one-off retrospective screen of approximately 70, 000 individuals and 750 companies at onboarding; ongoing monitoring of approximately 74, 000 individuals and 870 companies; around 375 staff users. Volumes are given for pricing purposes and are not guaranteed. The contract is for an initial term of three years with extension at NHG's sole option by one or more periods of up to two years in total (maximum five years). Prices are fixed for the first contract year, with a single annual CPI-capped adjustment permitted at each anniversary; no other price adjustment or pass-through mechanism applies. Tenders will be evaluated on year-one rates over 60 months at the published volumes. Full requirements, including the mandatory pass/f...

Documents

 Tender Notice